HostwindsReviews of hostwinds.com

Confusing setup process

Nothing to say

As far as July 8th, 2022 (just 2 days after purchase). Hostwinds has an outstanding supportive service. So little time with them and they have proved that they are truly 24/7 customer support service. Due to fail on a third party service (which I wasn't aware at the begining), I have contacted Hostwinds support service, which is always courteous and willing to help until you solve your issues or you have a clear picture of which side you need to look at to fix anything you may find on your way. Update on July 22nd, 2022. Purchased service was a Shared Hosting service, since I only need little web presence by now, no web store or blog, just text and some images. Like I said before, tech support is available 24/7 not like in other hosting services where there’s only people who answers without technical knowledge (I would say that’s 24/7 contact center, not tech support). There is a default setup when you get Shared hosting and gives you access to little configuration on the cPanel side (it is a shared service, keep that in mind). Nothing wrong with it and you can live with this service. Down side is that I had a very particular issue that was part of the files created on the default setup, went through Tier 1, 2 and 3 over a week and a half. No one seemed to know what was going on. Of course there’s a lot of combinations out there and several things can happen with all those combinations. But I would expect that someone there point in the right direction. There was even one person that suggested to move my plan into a VPS, so I could take care of every single thing on the configuration. Yeah, go spend at least 4 times what you need to spend to get rid of something that shouldn't be there or I didn't place there ... hhhmmm. No brainer! Ended moving my site somewhere else. Now on the refund period. Will see how it goes.

I Published my website yesterday and it still has not shown up and is not visible.

I was able to purchase two new domain names without difficulty but it is over 24 hours and I'm still waiting for IP Addresses/ DNS entries to be assigned to the URLs. IF it takes more than 48 hours, I'll follow up

We experiences few challenges, however hostwinds team has been very helpful. We still getting the platform off the ground. We recommend hostwinds to other clients.

It often breaks

Too much complicated. Need to re-signup and need to re-order the server... Now, more than 5 hours to activate the server.