HostwindsReviews of hostwinds.com

Your billing is not good

Signed up and my cost doubled at end of 1st month, the great "deal" apparently only lasted for 30 days. I've been trying to cancel ever since. You have to open a ticket that has to be approved and confirmed, and even after that you still get billed and have to do it all again. I've been trying to cancel for 4 months now and they still keep sending emails for me to confirm this or that, I finally just removed my payment info and am about to do a chargeback, just a huge pain to deal with. Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Awful experience - more problems than I ever had with a host in my life. It all started with super slow site speed (which was acceptable to their support). While this is already but, what was even worse is that they put me on an IP that has been blacklisted for being associated with email spam. That means that every email I sent to clients ended up bouncing or ending in clients Spam folders. They tried for months to resolve this without luck (I'm not even sure they really tried or just wanted to keep me past the 30 Day window). Worst of all they were unwilling to simply move me to a clean IP ("Sorry to let you know that, the IPs are assigned to account from a pool of IPs. So we can't guarantee that the IP is not listed on any RBLs."). Thanks for nothing. Screw that. When I cancelled my services I only got a pro-rata "credit" for the residual time prepaid... not a refund. So now my money is stuck in a company that I would never do business with. Great. I would recommend everyone I know to avoid this one. There are far better places out there. The fact that Trustpilot flags fake reviews for its Hostwinds page does not surprise me one bit!!!

I got a dedicated plan...$79 Then I paid $39 for cpanel license and $2.99 ....After 8 hrs somebody emailed me and told me they dont have more that and If would like to keep going ...Theys ask me to pay another $35 for a different ...I refused and ask to refund my money $109 and ALSO they charge me two times without my authorization ...now they own me $225 and never the billing department return my emails,support tickets or MY MONEY! I hope paypal can get back to me ! Its 3 days already and nothing from hostwinds !! Be careful !!

This company is absolute rubbish according to service and management. No support manager knows nothing. You always have to put a ticket even if you are using a managed server. They got no pieces of information about anything and will cost you from various hidden charges.

Here Cancell the services from date 04/11/2020 Request a refound in the chat supporrt and request me to open a ticket with billing departament open the ticket and get this respondet. You would not qualify for a refund per the refund policy in date 04/27/2020 reason of cancellation in term of page is 30 day money back 100% is the service is wery slow and he hosting not open an one website. cancelation done same date of buyng it.

For the last month, I've given Hostwinds EVERY benefit of my doubt, but I'm now at wits' end. Below is the actual script from their so called "support" and is really a classic example of how they choose to tout a < 3 hour response time. It should make you wonder what planet they operate from. This is only the latest response, but is representative of what I went through with migration, OpCaching, DNS redirection, SSL certificate install, and email forwarding (2+ weeks and still unresolved... the straw that broke the camel's back). This should all be pretty basic for someone who's in the business... BUYER BEWARE!!! If I could give them 0 stars, I would because THEY DESERVE IT! Incidentally the ongoing email forwarding problem was originally reported 5/2/20 and had 19th communiques before they said it was resolved on 5/14/20, that first go around... it's really hard for me to believe these people can actually sleep at night? 05/20/2020 (14:55) Client Ok, it's Wednesday and now about 3 PM your time, so what's the problem? 05/20/2020 (13:48) Hostwinds Team Staff Hello, Thank you for opening a ticket with our Billing Department, we are happy to assist you. Our Billing Department's Hours of Operation are Sunday - Friday, 7:00 AM - 4:00 PM PST. 05/20/2020 (13:47) Client I've been here a bit over 1 month and have decided to go elsewhere for hosting because of excessive slow speed and poor quality of TechSupport. Please advise of how to proceed to get refund and terminate our relationship.

Información del vendedor Hostwinds 206-886-0665 hostwinds. [email protected] Id. de factura 1935904 Detalles de la compra Importe de la compra 135,12 USD Total 135,12 USD Información del vendedor Hostwinds 206-886-0665 hostwinds --------@hostwinds Id. de factura 1935905 Detalles de la compra Importe de la compra 135,12 USD Total 135,12 USD Información del vendedor Hostwinds 206-886-0665 .hostwinds. --------@hostwinds. Id. de factura 1935903 Detalles de la compra Importe de la compra 99,75 USD Total 99,75 USD Estimados lectores no me queda de otra que denunciar a esta empresa sea por los medios que sea para que la gente sepa como actua. Te cobran unos servicios que jamas e utilizado y te los facturan porque tienes el pago automatico con paypa. Ni esta gente quiere devolver el dinero que saben que es un robo ni paypal tampoco porque dicen que el pago lo gice automatico. Esta empresa me aviso de que me había kackeado el correo y la password que tengo con ellos y dos días mas tarde de los hechos. Me crearon o contrataronn 52 servicios por un montante de 3452 €. Poca vergenza la de esta gente al saber que an sido atacados sus serves y encima querer echarte el muerto ati mas de 200 correos para borrar yo tdo eso lo que puede porke esos servicios que pongo arriba ya estaba facturados. QUIERO MI DINERO SEÑORES HOSTWIND I DIGAN A PAYPAL LA VERDAD PORQUE ESTO ES UN ROBO