HostwindsReviews of hostwinds.com

Hostwinds is a scam and so are the fake reviews - yes hundreds of then. Hostwinds took $160 from - I cancelled within the first hour and their policy allows for 72 hours. They will NOT refund my money. They send numerous emails that they will do so within 48 hours. Well it never happened. Just like the real reviews have stated. I have filed a compliant with PayPal and reported Hostwinds to the FTC and the BBB. Check out BBB for their ACTUAL customer reviews. It is a SCAM. Thank you Trustpilot for being legit.

Service not as advertised, I still can't access my WHMCS No control over my "Reseller" account No guidance. There was a confusion about my domain name where I had to purchase another domain because doing sign up I somehow choose a domain that was in use and they said I did something Nevermind that the check availability came back green, I continued my transaction because of all the trouble to get it opened. Oh then once I send the account verification information IT WAS REJECTED I sent ID and CC, I am month to month but if service doesn't get better real soon this will be a one month contract and I will take my domain and go someplace else

Totally Scam Site

I ordered a server for 3 Months with hostwinds. After those 3 Months even though I cancelled they still charged me for another 3 Months when I asked for a refund they denied to send me back my money. I asked paypal for a charged back to no avail, now they have collected payment and have also cancelled my Server and tagged the transaction as collections because I disagreed about them charging my for another quarter. STAY AWAY FROM THESE GUYS

im a chinese and i cant use this server.

Bad service, i buy my domain legally, buy they cancel it...

I paid $62.91 for one of Hostwinds VPS services on 15/1/2021. As I tried same day to deploy the service for which this payment was made, another invoice was generated for me -a hidden cost for $29.01 that I was unprepared for. Pissed off I contacted Support and a "Front-Line Engineer" tried to justify it. I politely requested that he points me to how I can process a refund for my $62.91 and he responded thus, "If you wish to cancel a service, you can request cancellation from in your client area following this guide: *link* Once done, please update this ticket and we will get you refunded. As the Billing team will be out for the weekend, the refund may wait until Monday, but it won't affect the amount." I promptly went ahead and cancelled the service and expected my refund to be processed by Monday as was told. One month later when my refund had still not been effected I reached out once more to Support. "I see that you cancelled shortly after we replied to you. However, as instructed, you did not update the ticket for your refund. As such, all we can offer at this time is account credit." I told the "Front-line Engineer" called Andrew O that I have no interest in purchasing any service from Hostwind and will prefer a refund. Below is the response I received, "Do you not see the bolded section of the last message? "Once done, please update this ticket and we will get you refunded." You waited a month to update us. Our refund policy clearly shows that you have 72 hours to update us after cancellation for the refund. You can find full details about our refund policy here *link* Thank you, Andrew O Hostwinds Front-Line Engineer" So for not updating the so-called Ticket, Hostwind has decided to seize my hard-earned money. I sure hope they need $62.91 more than I do. I will neither pay for a Hostwind service again nor even take it for free if my life depended on it. A lack of transparency was the reason I cancelled a service I paid for. "I have found that with hosting services if you don’t get transparency up front you won’t get it further down the line..." This was what I wrote to Hostwinds on the day I cancelled and it truly came to pass. I of course wish now I had taken the time to see their customer reviews before taking the plunge. 18% of customers who reviewed -as at the time of writing- rated the company BAD! Another 4% rated them POOR! That would have set off alarm bells from the beginning. Hopefully my experience will save another poor schmuck like myself from falling into the traps of this unethical and unscrupulous company.

Charged me for 2 months after I canceled because their support representative apparently told me the wrong thing. Even acknowledged it was their fault, but still refused to give me a refund. Will never use this service again.