HostwayReviews of hostway.com

Recent experience? "All good". I've been a very long-time customer since Value-Web, long ago.... Hostway has been hosting my main website for many years now, and for a long time now, it's been no-drama, just works reliably and consistently. I host a humble site, low-moderate traffic these days, lots of files which serve up quickly. Trying to recall any negatives, there haven't been any outages or issues that I can remember. Long ago I had some issue with server changes or something, and it was resolved by phone. I won't mention names, but I also have a domain hosted by a fancy, higher-priced company and there I have had both glitches and a lot of frustration finding a human being, rather than pay-"for-support" So I have modest needs, a reliable server (Unix, in my case) at a fair price (so far!) and without the issues I've experienced with a few other companies, servers, service, etc. No drama, no down time... "all good". And I almost forgot: Though I have an older version, I am really happy with the mailboxes and sub-mailboxes that are provided with the hosting and can be overseen easily via access/control panel. With forwarding, etc. Nice.

I've been a happy customer for more than 20 years, enjoying hassle-free and reliable service, certainly good value for my money. Highly recommended!

I needed to resolve a simple issue with my web presence and page functionality. The response and assistance was almost immediate

My account was transferred to Hostway when my previous hosting business exited the market. I am thrilled; I can't believe I didn't make the move years earlier. I find the Hostway team to be competent and responsive, and the cost is even less than I was paying before. I'm happy to give Hostway 5 stars!

Hostway is a HORRIBLE server!!! My business email has been messed up for 8 months. They are blocking important emails that I need for my business. I have called them numerous times, customer service is rude, and the problem never gets resolved. BEWARE! DO NOT USE THIS SERVER

This company has horrible customer service. They also are constantly switching customers to their "sister companies," which results in disruption of service.

We were customers of MyHosting.com for years. Without any notice, the account of our Non Profit Organization was transferred to Hostway.com We lost access to our email accounts and website for few days. They didn't provide enough information so we could reconfigure our email client apps and we had to check our emails thru web. On August 20th 2024, Hostway double charged my personal CC for a payment that I made to MyHosting back in June. That same day, Hostway’s Billing department told me that were not honoring the NPO plan that we had with MyHosting. We told them that we didn’t agree to that and we started to look for another hosting service provider. On August 27th 2024, Hostway’s Billing department told me that our account was going to be closed. On August 29th 2024, I informed Hostway that we were transferring our account to another hosting service provider. On Sept. 20th 2024, almost a month after they told us that our account was going to be closed and I informed them that we were no longer their customer, they charged my personal CC again. When confronted about this new charge, they told me that they made the charge because our account was not properly cancelled and since they have a Zero Credit/Refund Policy, they will not issue a refund. Hostway misused the CC information that I provided to MyHosting to made charges to my CC without my authorization even though that we were no longer their customer.

I had Hostway for many years. It is usually perfect, reliable and with good support. On occasions there are failures with their servers or connecting to them, which is why I rate them a 4 instead of 5. To me the most valuable feature is the unlimited email aliases, which made handling spammers and physhers much easier, and I even detected security breaches at certain businesses long before they knew themselves thanks to the aliases.