Hosthub is a vacation rental Property Management Platform that helps property owners & managers manage their properties on multiple channels like Airbnb, Vrbo, and Booking.com. Hosthub has everything you need to manage your properties effortlessly and reliably to increase your revenue, improve your operations, and save time and money.Hosthub provides an all-in-one solution that includes:- Availability & Rate Sync- Expense Management- Automated Messaging- Unified Inbox with AI assistant- Reports & Charts- Team Management- 30+ Integrations
Hosthub (hosthub.com) has 65 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
hosthub.com
Website
hosthub.com
Category
Accommodation & Lodging
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: February 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had the distinct pleasure to work with Rozanne on chat. I was putzing around just reviewing the platform when this young lady engaged me in chat. I THOUGHT it was a bot until she started asking me about my needs, my wishlist. What shock and awe, when she dug in and created it for me. I am now an ardent fan of HostHub and they have earned my patronage because of this young lady!
Response from HosthubNov 16, 2022
On behalf of Rozanne and the whole Hosthub team, thank you for your awesome review. It means everything to us! We wish you happy bookings!
SK
Skye
Amazing Hosthub staff!
Rozanne spent a lot of time assisting me with my matter. She was amazing!
Response from HosthubNov 16, 2022
On behalf of Rozanne and the whole team thank you for leaving us such a wonderful review.
Happy bookings!
MC
mason C.
Great Product
Great Product. Allows me to manage my listing across 3 STR platforms. There are live folks in chat to help you with any questions.
Response from HosthubNov 16, 2022
Thank you, Mason, for your positive feedback! It means so much more than you think! We wish you happy bookings!
MA
Maria
If you want a company that doesn't stand behind their services, choose them
This company gave me 100% absolute wrongful information, in writing, and caused me a $4,500 loss in a matter of weeks. I was told, in writing, from a senior account manager, Harry, to "Just enter the base rate and we'll take care of the rest." Wow!! They caused me to lose the cleaning fee on numerous bookings (45 of them) within a matter of weeks. They have given me the runaround for months to compensate for their error. They will not stand behind their wrong doing. They know I am unable to sue them as they are in Greece and I am in the USA and it would be incredibly expensive to take legal action against them. I will continue to put the time in to leave these reviews for them everywhere and anywhere possible.
Updated on Nov. 16, 2022 to respond to owner of HostHub:
It’s nice to actually get a definitive response from someone. I’d like to thank you for that. I’ve had numerous correspondences with Harry, Olga, Janice, Christos and others over a period of months.
Had I not been told by Harry to enter the base rate and your company would take care of the rest we would not be here today. Harry’s information was wrong… And I have it in writing.
Those bookings all happened without a cleaning fee within a very short period of time for future dates. Once I started reconciling the account, yes, some time lapsed. However, those 45 bookings all occurred within a very short window.
I did accept resolution for a small portion refunded and for services. I even counter offered with replacing the cash portion refund with services to which I followed up detailing in an email to Harry. This was my last discussion with him. I spoke with him 6am my time. I followed up with him via email twice more and he nor anyone else responded unless it was just to say he’s unavailable; he’s on vacation; he’s busy; he’s in a meeting…
I would love to share all my chat logs and emails and calls. I’ve made every attempt possible over the last 6 months to be agreeable. The true issue is the disregard by your company until I started posting publicly.
You have had my personal contact information available to you all this time.
Response from HosthubNov 16, 2022
Hi Maria!
First of all, we're really sorry for what has happened and the losses incurred. We really are.
As we have already mentioned in our support conversations, all this was caused because you never filled in the cleaning fee in our system. Had you filled in the cleaning fee which is clearly visible in your rates management we would have synced it to Airbnb. Every booking you received had a cleaning fee of zero which you could also see in our system.
Sometimes this happens to other customers too. They might forget to add a cleaning fee in their rates settings and get a couple of bookings without a cleaning fee. They usually realize after 1 or 2 bookings and add it then.
The problem was that it took you more than 8 weeks and 45 bookings before you realized that your bookings did not have a cleaning fee, which led to the disproportionate increase in the total losses. Even so, we offered to cover the cost of many of those bookings, including 2 years of free subscriptions for our service, which you didn't accept. We handled the case as professionally and as empathetically as possible, but at some point, we felt that you should also assume part of the responsibility - after all, we do not have unlimited resources either.
Even so, we still offered a very healthy compensation, which we really hoped you would accept. Even at this hour, we are still hoping we can find a viable solution and are available at any time that suits you to discuss this again to find a solution.
Yours truly,
Alexander Caravitis
Co-founder & CEO
Hosthub
AL
Ali
I cannot recommend highly enough!
I cannot recommend highly enough!
From the very first moment I started using Hosthub, I have been so happy. Whenever I have needed information or help or something fixed - someone is always there to answer my questions. Nothing is ever too much trouble. Everything has always been resolved.
I have complete confidence in their ability host all my channels.
I would HIGHLY recommend Hosthub to anyone who wants to manage all their channels from one place with little to no fuss. My experience has been brilliant and have been with them for nearly 2.5 years.
Thank you Hosthub!!!
Response from HosthubNov 15, 2022
Thank you Ali for your amazing review and for being with us for nearly 2,5 years. Your feedback really means everything to us! We strive to do our best and we are more than happy that you are satisfied with Hosthub!
Happy bookings,
Your team at Hosthub
WB
WAYLINK BNB D.
Great software for STR projects
Always helpful, great customer support and many tools to extract all the necessary data you want for your properties progress.
Response from HosthubSep 7, 2022
Thank you for your awesome review. We really appreciate your words!
NS
Noah S.
I highly recommend Hosthub!
I really like Hosthub. I tried two other services and they were very clunky and not user friendly. Hosthub has exactly what you need and is very intuitive. Hosthub's customer service is fantastic! I needed help re-connecting my listings on a Friday night and they stayed with me until I was back online. I highly recommend Hosthub!
Response from HosthubAug 4, 2022
Thank you Noah for your positive feedback, it means a lot to us! We strive to do our best and we are more than happy that you are satisfied with Hosthub!
CK
Christos K.
Πολύ καλή εφαρμογή και εξαιρετική…
Πολύ καλή εφαρμογή και εξαιρετική εξυπηρέτηση!
Response from HosthubJun 14, 2022
Σε ευχαριστούμε Χρήστο για τη θετική σου αξιολόγηση!