Paid $3 for a year of hosting. Three days later, my hosting still hasn’t been activated, and they haven’t replied to any of my emails. It’s a scam. Sure, it’s only $3, but a $3 scam is still a scam.
KG
Kalana G.
SERVER PERFORMANCE IS VERY LOW !
SERVER PERFORMANCE IS VERY LOW !
JC
Juan Carlos B.
Terrible service
Terrible service. They suspended my hosting because they said my website had malware. I paid for a year, and they suspended my hosting without warning. I realized when I checked my page that I couldn't log in anymore. I complained, and they told me they suspended my hosting because I had malware. My page only had text and photos. Terrible service. It happened to me twice on different accounts. They're a bad, unreliable company.
And not only is the service bad, but also the customer service. They leave you waiting for many hours, they respond after hours and the answers are curt, yes, no, maybe, they don't give you complete explanations. I paid for 1 year of service and they suspended my hosting after 3 months. I preferred to go to another company, this company is not trustworthy at all.
Response from Host25centSep 9, 2025
We have reviewed your claim carefully. Please note that we currently host over 800 websites on our servers without any suspensions for legitimate activity. The suspension of your account was not arbitrary or personal — it was due to detected illegal activity on your website. At the time, we provided evidence of the issue.
If you would like, we can provide further details or even publish the evidence to clarify the situation. Our policy is strict regarding malware, phishing, or any activity that violates our terms of service — we do not make exceptions.
We take all complaints seriously, but please understand that we cannot compromise the security and integrity of our servers for any client.
Thank you for your understanding.
Sincerely,
Host25cent Team
FN
Freddy Nossa P.
Worst hosting experience I’ve ever had
I purchased a hosting service from Host25cent over eight months ago, and I was never able to use it. From day one, there were constant errors, and the support team never provided a real solution. Every time I asked for help, they either gave vague answers or didn’t solve the problem at all. In the end, I lost all the work and files I had uploaded, and now I am left without a functional service. This has been the worst hosting experience I have ever had, and I would not recommend this company to anyone.
Response from Host25centAug 9, 2025
Thank you for your feedback. We understand you mentioned experiencing errors; however, upon reviewing your account history, we found no record of any support requests during the period of your active hosting service.
In your specific case, your account was suspended due to confirmed illegal activity on your domain. This action was taken in accordance with our Terms of Service, which strictly prohibit such activities. We maintain evidence of this violation and, as stated in our policy, such cases are not eligible for reinstatement.
While we regret that your experience did not meet your expectations, we are proud to provide reliable and affordable hosting to over 800 clients worldwide. Feedback—whether positive or negative—helps us improve our services and continue delivering excellent hosting at competitive prices for more than 5 years.
Kind regards,
Host25Cent Support Team
AA
Aa
It has negative value
**Emails could not be delivered to Gmail** They lacked support for a standard security protocol, rDNS pointer records, which makes deliverability to providers requiring such out of the question, and makes email security questionable. The support person initially denied there this was an issue, and then later acknowledged the issue and said it was not a problem, before finally adding some support for PTR.
**Service suddenly stopped working** This was not with any change to my domain's DNS, nor my cPanel options, so it was most likely a problem with Host25Cent. The support person denied that there was a problem, and then accused me of not configuring my DNS correctly (which had not changed since when the service had been operational). I began moving to another provider after about 60 hours of downtime, so I can't say whether they ever fixed it. But 2 and a half days is a long time to not have a fix.
**No Refunds** They denied my request for a refund. To be fair, the service had been 4 of 6 months into its term, but it also was not likely to be considered fit for use from the start, due to its lack of PTR support. I did not use it until 3 months in, so so I did not know until then that it was unfit.
I also accidentally paid for another 6 months of the service; I thought the reason the service wasn't working was because of a billing issue - and panicked - and thought they had simply gotten the date wrong due to setting up their invoicing server wrong. But the issue actually was with them, like prior times; now a spontaneous failure of their service.
They denied my request for refunding said unused portion of the service, also, made not 3 days after the payment. This is - by consumer protection laws - questionable, and their previous statements - defaulting to accusing the customer rather than fixing the problem - may demonstrate bad faith.
**Comment to Host25Cent's reply:**
Gmail was **not** deliverable, not to my own gmail account, and not to others, initially. I didn't test Outlook or Yahoo, as I don't send to them. But per Google's Email Sender Guidelines, SPF, DKIM, and DMARC are required for bulk senders to gmail, although these are recommended for small senders too. It's generally a good idea to allow PTR for SPF. The IP given to my email/web service, if shared with other users, might qualify as a bulk sender. After a PTR was added for SPF, emails would at least show up in inboxes, although as spam until marked otherwise.
There isn't any decent reason to not give a refund for the completely unused portion of service.
Edit on 07 Aug 2025: Additionally, they appear to have no way to cancel subscriptions. And they've charged me twice now for one item - once weeks ago when I by mistake clicked something, and once today during some automatic billing that is not clearly adverted and doesn't appear to have a GUI to cancel - for a subscription that I weeks ago asked to cancel. Because of this, I changed my rating from 2 stars to 1 star.
Response from Host25centJul 19, 2025
Thank you for your feedback. We currently serve over 600 clients, host 800+ domains, and operate 5 dedicated servers along with multiple VPS servers. Our infrastructure is optimized for performance and uptime.
Regarding email delivery issues — it's important to note that email marking as spam is a common concern with shared hosting environments. While emails sent from our SSD servers to Gmail and Yahoo are delivered successfully, Outlook (Microsoft) sometimes places emails in the spam folder due to their strict filtering and occasional IP blacklisting. We’ve already taken steps to request whitelisting from Outlook, though their process takes time.
We operate under a standard server management policy and Terms of Service (TOS). If a refund is applicable according to our TOS, we will certainly honor it. However, we are proud to say that refund requests are extremely rare, as we provide highly affordable pricing and maintain consistent uptime and customer satisfaction.
Thank you again for being part of our hosting family.
TN
Team N.
just bad customer service
just bad customer service
And They have no license to cPanel so not trustworthy and to take the icings on the cake they claim to have litespeed but is just fake litespeed and also no license will not recommend
DT
Deliverance T.
Total scam
If there was an option to share screenshots of my chats with these guys or guys I'll gladly gladly do so but I'll do a copy and paste for now.
[8/8/2024, 10:57 AM] +1 (401) 402-0325: I see unpaid bill that end of 1 months ready to permanently delete
[8/8/2024, 10:58 AM] +1 (401) 402-0325: I checked this 1month only paid
[8/8/2024, 10:58 AM] King Tanyanyiwa: I don't have an unpaid bill
[8/8/2024, 10:58 AM] King Tanyanyiwa: Im not understanding.
[8/8/2024, 10:58 AM] +1 (401) 402-0325: After expired you didn't renewed
[8/8/2024, 10:59 AM] King Tanyanyiwa: I did
[8/8/2024, 10:59 AM] +1 (401) 402-0325: Show evidence
[8/8/2024, 11:00 AM] +1 (401) 402-0325: Late renew need pay late fee
[8/8/2024, 11:00 AM] King Tanyanyiwa: You that's I paid 4 dollars plus 2 dollars activation which fee
[8/8/2024, 11:00 AM] +1 (401) 402-0325: I can't to see
[8/8/2024, 11:00 AM] +1 (401) 402-0325: I can't see
[8/8/2024, 11:01 AM] King Tanyanyiwa: Here
[8/8/2024, 11:01 AM] King Tanyanyiwa: 6th of July
[8/8/2024, 11:01 AM] King Tanyanyiwa: 25th of July
[8/8/2024, 11:02 AM] +1 (401) 402-0325: This unpaid
[8/8/2024, 11:02 AM] +1 (401) 402-0325: Check date old payment
[8/8/2024, 11:05 AM] King Tanyanyiwa: Payments were made
[8/8/2024, 11:06 AM] +1 (401) 402-0325: Due date is 21 of a month
[8/8/2024, 11:07 AM] King Tanyanyiwa: And
[8/8/2024, 11:07 AM] King Tanyanyiwa: ?
[8/8/2024, 11:10 AM] King Tanyanyiwa: You can't tell me after you have deactivated my account. You should at least told before you reactivated my account.
[8/8/2024, 11:11 AM] +1 (401) 402-0325: Im 100% told you but not ready to pay
[8/8/2024, 11:11 AM] King Tanyanyiwa: Show the chats ?
[8/8/2024, 11:20 AM] +1 (401) 402-0325: This i say
[8/8/2024, 11:29 AM] King Tanyanyiwa: This was on the 9th an I paid the 2 dollars activation as you requested
[8/8/2024, 11:30 AM] +1 (401) 402-0325: Calculate date here clearly seen
[8/8/2024, 11:31 AM] King Tanyanyiwa: I only pay what's on the invoice on the client area.
[8/8/2024, 11:32 AM] King Tanyanyiwa: You have to update your invoices.
[8/8/2024, 11:33 AM] King Tanyanyiwa: If you hadn't updated your invoice you were supposed to let me know.
[8/8/2024, 11:35 AM] King Tanyanyiwa: So that I make the payment. Now you're making to suffer for your mistakes. You didn't even give me a warning. I just wake up and all my sites suspended and here I am thinking I paid everything and I owe you nothing. That's not fair.
[8/8/2024, 11:38 AM] +1 (401) 402-0325: This new payment $4 new order
[8/8/2024, 11:39 AM] +1 (401) 402-0325: So?
[8/8/2024, 11:39 AM] +1 (401) 402-0325: Without late fee no data
[8/8/2024, 11:40 AM] King Tanyanyiwa: That's a $1 right
[8/8/2024, 11:40 AM] +1 (401) 402-0325: 😃
[8/8/2024, 11:41 AM] +1 (401) 402-0325: Now no late fee already restoration fee that $50
[8/8/2024, 11:41 AM] King Tanyanyiwa: Forget it
Response from Host25centApr 7, 2025
Important Notice Regarding Web Hosting Services
We do not offer free services. Please ensure that payments are made on time before your plan expires. We provide a 5-day grace period after the due date. If payment is still not received after this period, we cannot guarantee the safety of your files. Your data may be permanently deleted.
While we may have old backups, recovering your data is not guaranteed and may require an additional fee. Without payment, no services will be provided.
Please understand that this is standard practice in the web hosting industry. We respond to all reviews because we believe in transparency and fairness.
Thank you for your cooperatins.
AA
Ahmed A.
Very bad service
Very bad service
Response from Host25centMar 5, 2025
Very excellent service compared $0.25 cent hosting vs $5/m hosting. Our support always happy for real users
