Brenda
Horrible customer service
At check out the order immediately sent me a subscriptin notification. I have tried to cancel since June 3rd, now being told I need to pay additional fee as I was given a discount to subscribe. I can not use the product as it increases my incontinence. They don't stand by their product, they only want your money. Sad customer service.
Response from HormifyJul 23, 2026
We’re sorry to hear about your experience and that the product was not suitable for you. Customer experiences with supplements can vary, and if you noticed increased incontinence or any other concerning reaction, stopping use was the right step. We also recommend speaking with a healthcare professional if symptoms continue or if you have concerns about using any supplement. Regarding the subscription, Hormify subscription plans are offered at a discounted rate compared to the standard one-time purchase price, and the subscription terms are provided before purchase. If a customer cancels before the second subscription charge is processed, the discount difference between the subscription price and the standard retail price may apply. This is not a fee simply to cancel, but the difference between the discounted subscription offer and the standard one-time purchase price. If you have been trying to cancel since June 3rd, please send your order details and prior email history to our support team at [email protected] so we can review the communication, confirm the subscription status, and assist with any eligible options under our policy.



