HormifyReviews of hormify.com

Response from HormifyJun 15, 2026

Thank you for your feedback. We’re sorry to hear about your experience. We would like to clarify that a 6-month supply is a single shipment containing six months' worth of product. It is not billed monthly. If purchased as a subscription plan, the next renewal would occur approximately six months later unless canceled beforehand. We also take concerns regarding customer service seriously. Our support team responds to all incoming inquiries as quickly as possible, and if you emailed us from the address associated with your order, a response should have been sent. In some cases, replies may be filtered into spam, junk, promotions, or other email folders. We apologize for any confusion regarding your order and appreciate the opportunity to clarify this for you and other customers.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear about your concerns regarding your account activity. We would like to clarify that multiple payment attempts do not necessarily indicate multiple charges or unauthorized withdrawals. When a payment is declined, interrupted, blocked by a bank, or awaiting authorization, payment processors may make additional authorization attempts to complete the transaction. These attempts often appear as pending transactions but do not result in multiple completed charges. We respectfully disagree with the characterization that the company is a scam. We do not have the ability to withdraw funds from customer accounts without authorization, and all transactions are processed through established payment processors based on the selections made during checkout. If you believe there are charges on your account that you do not recognize, we encourage you to contact our support team with the relevant details so that we can review the transaction history and provide clarification. We appreciate the opportunity to address your concerns.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that your experience was frustrating. We would like to clarify that our support team reviews and responds to customer inquiries as quickly as possible. In situations where a customer requests changes to an order immediately after purchase, the available options can depend on the status of the order and whether it has already entered processing. We also want to note that sending multiple emails regarding the same issue can sometimes create multiple tickets, which may affect response times while the requests are being consolidated and reviewed. If your request remains unresolved, we encourage you to contact our support team with your order details so that we can review the account and determine what options may still be available. We appreciate your feedback and the opportunity to address your concerns.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that you were frustrated by the communication regarding your order. We would like to clarify that our support system may send automated acknowledgements when a ticket is received, but customer inquiries are reviewed by support representatives. If you contacted us shortly after placing your order, your request would have been evaluated based on the order's processing status at that time. We also understand your concern regarding the pending charge. However, a pending authorization does not necessarily mean an order has been canceled, modified, or refunded. Confirmation of any changes can only be provided once the request has been reviewed and processed by the support team. If you continued receiving the same response, it is possible that multiple emails were attached to the same ticket while the request was under review. We apologize if this created confusion. We appreciate your feedback and would be happy to review the matter further if you contact us with your order details so we can verify the status of your request and provide clarification.

Response from HormifyJun 15, 2026

Thank you for your feedback. We understand your concern regarding the pricing. Based on the amount you referenced, it appears you selected a package priced at $74.97, which typically corresponds to a multi-bottle offer at a discounted per-bottle rate. If you were later charged a different amount, we would need to review the order details to determine whether an additional product, optional offer, subscription renewal, or other item was associated with the order. We would like to clarify that order totals are displayed during checkout and are also included in the order confirmation email sent immediately after purchase. If you believe you were charged incorrectly, please contact our support team with your order information so we can review the transaction and provide a detailed explanation of the charges associated with your account. We appreciate the opportunity to clarify the matter.

Response from HormifyJun 15, 2026

Thank you for your feedback. We’re sorry to hear about your experience. We would like to clarify that once a subscription has been successfully canceled, no future renewal orders should be generated. If you believe charges continued after a cancellation was confirmed, we would need to review the account details and timing of the cancellation requests to determine what occurred. It is also possible for a renewal order to be processed before a cancellation request is received or completed, which can sometimes create confusion regarding subsequent charges. We take concerns regarding recurring billing seriously and would be happy to investigate the matter. Please contact our support team with your order details so we can review your account history, verify the cancellation status, and ensure that any active subscriptions have been addressed appropriately. We appreciate the opportunity to look into this further.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. We would like to clarify that cancellation requests can prevent future renewals, but once a renewal order has already been processed and entered fulfillment, it may no longer be possible to stop the shipment. Receiving a shipping notification often indicates that the order has already been generated and is being prepared or has been handed off for fulfillment. We understand your frustration, particularly if you still had product remaining from a previous order. However, subscription renewals are scheduled based on the agreed delivery cycle and are not dependent on how much product a customer has personally consumed. If you believe your cancellation request was submitted before the renewal order was processed, we encourage you to contact our support team with your order details so that we can review the timeline and verify what occurred. We appreciate your feedback and the opportunity to clarify the situation.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that you feel this way. We strive to provide transparent information regarding our products, pricing, subscriptions, and policies, as well as responsive support for customers who contact us. As your review does not include any details about the specific issue you experienced, we are unable to investigate or address your concerns directly. We encourage you to contact our support team so we can review the matter and assist you further. We appreciate your feedback and the opportunity to help resolve any concerns.