HormifyReviews of hormify.com

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We would like to clarify that if an additional order or shipment was processed, it would have been associated with the subscription plan selected during checkout. Subscription renewals are processed according to the agreed renewal schedule and are accompanied by reminder communications prior to renewal. Regarding the multiple debit attempts, it is important to note that banks and payment processors may display multiple authorization attempts when a transaction is declined, interrupted, or awaiting approval. These are not necessarily completed charges and often disappear automatically once the payment processor receives a final response from the bank. We understand your frustration and would be happy to review your account and transaction history in detail. We encourage you to contact our support team with your order information so we can investigate the matter further and provide clarification regarding any charges associated with your account.

Response from HormifyJun 15, 2026

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that subscriptions are not activated without customer selection. Customers are presented with both one-time purchase and subscription purchase options during checkout, and the selected option is reflected in the order confirmation and subsequent communications. We also want to clarify that customers are not charged for subscriptions they did not agree to. Renewal reminders and account-related communications are sent to the email address provided during checkout, allowing customers to review their purchase details and manage any applicable subscriptions. While we understand your frustration, we respectfully disagree with the characterization that the company is a scam. We strive to present our pricing, subscription terms, and policies as clearly as possible and to provide support to customers who contact us with questions about their orders. We appreciate your feedback and the opportunity to clarify these points for future customers.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that your purchase did not meet your expectations. We would like to clarify that customers are not enrolled in subscriptions without selection. During checkout, both one-time purchase and subscription purchase options are presented, and the selected option is reflected in the order confirmation and related communications. We also want to clarify that additional products are not automatically added to an order. Optional offers presented during checkout require a separate acceptance before they are included in a purchase and may be declined individually. We understand that checkout experiences with multiple offers can sometimes create confusion, and we appreciate your feedback regarding the process. If you have questions about the products associated with your order or the status of a subscription, our support team would be happy to review your account and provide clarification.

Response from HormifyJun 15, 2026

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. We would like to clarify that subscriptions are not activated without customer selection. Customers are presented with both one-time purchase and subscription purchase options during checkout, and the selected option is reflected in the order confirmation and subsequent communications. We also want to clarify that the separate $20 monthly charge relates to the digital Wellness Challenge trial, which includes a reminder before the first renewal and can be canceled to prevent future charges. Regarding the $33 amount you referenced, this was not a cancellation fee. Subscription plans are offered at a discounted price compared to standard one-time purchases. When a customer requests cancellation before the first scheduled renewal, the difference between the discounted subscription price and the regular one-time purchase price may apply. This policy exists to prevent misuse of subscription discounts, such as purchasing at the lower subscription rate and immediately canceling before fulfilling the agreed subscription terms. Once the first renewal has occurred and the subscription agreement has been fulfilled, customers may cancel future renewals without needing to cover any pricing difference. We appreciate your feedback and the opportunity to clarify these points for future customers.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that you accidentally accepted an offer you did not intend to purchase. We would like to clarify that the additional offers presented during checkout are optional and require an affirmative selection before they are added to an order. Customers who do not wish to purchase an offer may decline it and continue with their original purchase. That said, we understand that mistakes can happen during the checkout process, and we appreciate your feedback regarding the visibility of the decline options. We continuously review customer feedback to improve the clarity and overall experience of our checkout flow. If you accidentally accepted an offer, we encourage you to contact our support team as soon as possible with your order details. We will be happy to review the situation and discuss any available options with you.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that you have not yet received your order. We understand how frustrating it can be to receive review requests before a package has arrived. These emails are typically sent automatically based on the order date and do not always reflect the actual delivery status of a shipment. If your order has not been delivered, we encourage you to contact our support team with your order details so we can investigate the shipment status and assist you further. Delays can occasionally occur due to carrier issues, routing problems, or other circumstances outside of our control. We appreciate your patience and the opportunity to help resolve the matter.

Response from HormifyJun 15, 2026

Thank you for your feedback. We would like to clarify that the $35 price you referenced is the per-bottle price associated with a multi-bottle package. For example, a 3-month supply priced at approximately $35 per bottle results in a total purchase price of approximately $104.97 for all three bottles combined. We understand how this could be confusing if the per-bottle price was mistaken for the total order cost. However, the total order amount is displayed during checkout and is also reflected in the order confirmation email sent after purchase. If you have any questions regarding your order details, our support team would be happy to review them with you and provide clarification. We appreciate your feedback and the opportunity to address your concerns.

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We would like to clarify that we do not apply hidden charges or charge customers without authorization. Any products, subscription plans, optional offers, or digital services associated with an order are selected during the checkout process and are reflected in the order confirmation sent after purchase. We understand that checkout offers and subscription terms can sometimes be misunderstood, but we respectfully disagree with the characterization that funds were taken without consent. We strive to present pricing, product selections, and applicable terms as clearly as possible throughout the ordering process. If there is a specific charge you do not recognize, we encourage you to contact our support team with your order details so that we can review the transaction and provide clarification. We appreciate your feedback and the opportunity to address your concerns.