HormifyReviews of hormify.com

Response from HormifyJun 19, 2026

Thank you for your feedback. We're sorry to hear that you have not yet received your order. We understand how frustrating it can be to be waiting for a package, especially if it has been longer than expected. While most orders are delivered within the expected timeframe, carrier delays, routing issues, or other shipping exceptions can occasionally occur. If you have not already done so, please contact our support team at [email protected] with your order details so that we can investigate the shipment status and assist further.

Response from HormifyJun 18, 2026

Thank you for your feedback. We're sorry to hear that you experienced difficulties completing your order. Payment declines can occur for a variety of reasons, including bank security settings, billing information mismatches, card restrictions, payment processor requirements, or other factors that are not always visible to either the customer or our support team. In some cases, a transaction may be declined even when sufficient funds are available and the bank is assisting with the purchase. We understand how frustrating this can be, especially after multiple attempts with different cards. While we're disappointed that we were unable to process your order, we appreciate that you still considered trying the product and hope your experience purchasing through Amazon is smoother. Thank you for taking the time to share your feedback.

Response from HormifyJun 18, 2026

Thank you for your feedback. We're sorry to hear that your order has not yet arrived. We understand how frustrating it can be to be waiting for your order, especially if it has been longer than expected. While most orders are delivered within our normal shipping timeframe, carrier delays can occasionally occur due to processing, routing, weather conditions, or other factors outside of our direct control. If you have not already done so, please contact our support team at [email protected] with your order details so that we can review the shipment status and assist further.

Response from HormifyJun 18, 2026

Thank you for your feedback, Barb. We're sorry to hear about your experience. We understand your frustration, particularly if you have not yet received your order while also receiving communications regarding the Wellness Challenge. We would like to clarify that the $19.99 charge is associated with the Wellness Challenge, a separate digital program that begins with a 14-day free trial. Customers receive information regarding the trial, renewal terms, cancellation instructions, and reminder emails before any renewal charge is processed. We're also sorry to hear that your order has not yet arrived. Shipping delays can occasionally occur due to carrier-related issues, and we understand how disappointing that can be. Because we are unable to review account-specific details through Trustpilot, we encourage you to contact our support team at [email protected] so we can investigate both the shipment status and any concerns regarding your account.

Response from HormifyJun 18, 2026

Thank you for your feedback. We understand your concern. It's difficult to provide meaningful feedback on a product that you have not yet received. Review requests are sent automatically based on the order date and do not always reflect the current delivery status of a shipment. We recognize that receiving these requests before your order arrives can be frustrating. If your order has not yet been delivered, please contact our support team at [email protected] with your order details so we can review the shipment status and assist further. We appreciate your patience and agree that the best time to review a product is after you've had the opportunity to receive and use it.

Response from HormifyJun 18, 2026

Thank you for your feedback. We're sorry to hear about your experience. We are concerned by your statement that you have not received your order. If there is an issue with delivery, we would like the opportunity to investigate the shipment status and assist further. We would also like to clarify that any subscriptions or additional services require enrollment and are not activated without customer action. If you are receiving promotional or marketing emails that you no longer wish to receive, you may unsubscribe using the link included in those emails or contact our support team for assistance. Please reach out to [email protected] with your order details so we can review your account, investigate the missing shipment, and address any communication preferences.

Response from HormifyJun 18, 2026

Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it can be to be waiting for an order and then discover that the tracking information provided is not working. A tracking number that appears invalid can sometimes occur if the carrier has not yet activated the shipment in their system, if there is a delay in tracking synchronization, or if there has been an issue with the shipment that requires further investigation. We are concerned by your report that you have not received the product and that the tracking number is not valid. Please contact our support team at [email protected] with your order details so that we can review the shipment status, verify the tracking information, and work toward a resolution. We appreciate the opportunity to investigate the matter and assist further.

Response from HormifyJun 17, 2026

Thank you for your feedback. We're sorry to hear that you have not received your order. We understand how frustrating it can be when a package does not arrive as expected. However, we respectfully disagree with the characterization that this makes Hormify a fraudulent company. Shipping delays, carrier issues, lost packages, or delivery exceptions can occasionally occur and do not mean that an order was not processed or shipped. If you have not already done so, we encourage you to contact our support team at [email protected] with your order details so that we can investigate the shipment status and assist in resolving the matter. We are committed to helping customers receive the products they ordered and appreciate the opportunity to review your case.