Horizon Trust Reviews | Read Customer Reviews of horizontrust.com

Horizon Trust Reviews | Read Customer Reviews of horizontrust.com

Horizon Trust reviews

Showing 558 reviews with 5 stars · Clear filters

Kent F.
Aug 27, 2026
Nikki confirmed my account balance and…
Nikki confirmed my account balance and also sent me a form i need to self direct an investment,,,, However, the email that gets me to get set up so i can view my investments online has not come through -- it seems to be hung up in Cyberspace
Response from Horizon TrustSep 2, 2026
Thank you for your feedback! We’re glad Nikki was able to help with your account balance and investment form. We’re sorry the online access email hasn’t made its way to you yet. Please reach out to our team so we can get that “cyberspace” issue resolved and make sure you have everything you need to access your account. We appreciate you choosing Horizon Trust!
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Ryan A.
Aug 27, 2026
El provided great customer service
El provided great customer service
Response from Horizon TrustSep 2, 2026
Thank you for the great review! We’re so glad El provided you with excellent service. We’ll be sure to share your kind words with her. Thank you for choosing Horizon Trust!
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Matthew
Aug 27, 2026
Mira was the best
Mira was the best! Her kindness and patience with me was much appreciated. I was having trouble with getting signed in and she was helpful, very patient and followed up with me. Thank you!!
Response from Horizon TrustSep 2, 2026
Thank you for the wonderful review! We’re so glad Mira was able to help and make the process a little easier with her kindness, patience, and follow-through. We’ll be sure to share your kind words with her. Thank you for choosing Horizon Trust!
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Lee R.
Aug 27, 2026
Cynamon was great in helping me get…
Cynamon was great in helping me get some closing documents signed and sent to the title company on very short notice. This closing was important to me and I can't thank her enough for her help and follow up. Lee Reynolds
Response from Horizon TrustSep 2, 2026
Thank you for the wonderful review! We know how important timing can be when it comes to a closing, and we’re so glad Cynamon was able to step in, get everything handled quickly, and follow through for you. We’ll make sure she sees your kind words. Thank you for trusting Horizon Trust with such an important transaction!
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Matthew
Aug 26, 2026
Niki was very helpful
Niki was very helpful. She addressed my question and within minutes had e-mailed the appropraite documnets to me. As an aside you could "hear" the smile in her voice! Great experience.
Response from Horizon TrustSep 2, 2026
Thank you for the wonderful review! We love hearing that Niki was able to get you what you needed so quickly, and we especially love that you could “hear” the smile in her voice! We’ll be sure to share this with her. Thank you for choosing Horizon Trust!
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Kit
Aug 26, 2026
Highly recommend!
I highly recommend Horizon Trust!
Response from Horizon TrustSep 2, 2026
Thank you so much for the recommendation! We truly appreciate your trust in Horizon Trust and are grateful to have you as a client!
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Jean P.
Aug 23, 2026
Positive experience and efficient call
I had a very positive experience with Mira. Within the same call, I was able to get answer to 3 questions I had, schedule an appointement with an Horizon Trust specialist and receive from Mira 2 forms to help me move forwards with my transactions. Very efficient call. Thank you
Response from Horizon TrustSep 2, 2026
Thank you for the great review! We’re so glad Mira was able to answer your questions, get your appointment scheduled, and provide everything you needed to keep your transactions moving forward—all in one call! We’ll be sure to share your kind words with her. Thank you for choosing Horizon Trust!
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Scott H.
Aug 21, 2026
Ability to chat with a representative…
Ability to chat with a representative that was able to quickly understand and direct me to the best process.
Response from Horizon TrustSep 2, 2026
Thank you for the great feedback! We’re glad our team was able to quickly understand what you needed and guide you in the right direction. We appreciate you choosing Horizon Trust!
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