C K A.
Great service is the norm!!
The Customer Service team is always quick to respond and very helpful whenever I reach out to them. The team is friendly and will go the extra mile to help fulfill a need.

Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Albuquerque, New Mexico
Excellent

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Excellent

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Showing 558 reviews with 5 stars · Clear filters
C K A.
The Customer Service team is always quick to respond and very helpful whenever I reach out to them. The team is friendly and will go the extra mile to help fulfill a need.
customer
Robert was a great help to me. I needed a check cut quickly, and both Robert and the person cutting the checks worked quickly to generate the check and mail it for overnight delivery.
Martin C.
The team is very communicative, easily able to get ah hold of for any questions and clarification. I had the pleasure of working with Amber Neubig and Dana Gross who both are amazing!
Elizabeth W.
Taddie walked me through every step, which took me more time than I expected, so I took much of her time. She never seemed frustrated when I needed her to repeat or further explain something. I'd say she was the most patient person I have needed to walk me through computer documents that I can remember. I asked if I could type this Review later, which should have been at least by yesterday, but I could not be home at a good time and for long enough until TODAY. Thank you Horizon Trust and Taddie!
Mark R.
Valerie took the anxiety out of the whole phone call and explained things so that I have a clear understanding. Very personable also.
LARRY
VALERIE, WAS very, very helpful, and very nice. She did not hesitate to try and solve any issue i had. iI really apprecited her help. and all off the work that Horizon has done for me. Larry Freeman.#5877729. thanks again. glad to be a member and customer of Horizon Trust.
TRACEY W.
Amber walked me thru details & process … it took less than 20min to open the account & request transfer.
Samuel J.
Amber was very helpful. Talked through the process and was very responsive