Carolina
Fantastic customer service, couldn't be happier.
I am incredibly delighted with the customer support I experienced. I chose the tool due to its design flexibility and in my opinion it offers the best functionalities among its competitors. I had some issues with the premium package through my domain provider and was offered to shift accounts directly with them and the entire process restored my faith in humanity. Sarah (their Head of Community & Customer Experience) is really a gem and I hope the company treats her as well as she deserves for she makes a great name for them. It was truly a pleasure to go through what normally would be a terrible hassle, all thanks to her. Superstar!
Response from Hopp – Link-in-Bio | Hopp by WixJun 10, 2025
Wow, thanks for the love! We’re stoked you’re digging Hopp’s flexibility and even more pumped that Sarah could swoop in and make the domain switch painless. She really is a superstar!! — Team Hopp 💜



