T. M.
0 Payment for 5 months
Hooligan Media decided to stop sending me payments since March 14th (the payment sent for March was December's payment. Basically NET75). First they said they're located in Russia and relocating to Germany (Berlin) to unblock payments which is already a red flag since they pretend to be located in the US (April and later payments are not supposed to be affected). However they NEVER paid me. They are holding exactly $5695 since January. I obviously submitted dozens of tickets and they kept always promising to sort out my situation. (At some point, they blackmailed me to delete my account if I do not resume their ads even though they didn't pay me. Never experienced such arrogance) My last ticket 20 days ago went as following: - HM: Please allow a couple days to get back to you. There will be a series of payments released to your account, not a single lump payment. - (7 days later) Me: Any updates please? - HM: 1 week ago we told you couple of weeks. I would suggest 7-10 more days before the update. - Me: Just to clarify, you told me a "couple of days". Understood, I'll wait for 7-10 more days. (No reply) - (10 days later) Me: 18 days passed and still NOTHING. (Ignored) I even contacted their COO directly. Still ignored. Also, I advice people to search Hooligan Media on Reddit and other forums. You will understand what's wrong with this company. I am not the first one waiting for payments for months and with no replies or updates. I invite everyone experiencing the same situation to speak out and make this stop. I obviously detain proof for everything I'm saying. One last word to HM: PAY YOUR PUBLISHERS, STOP RUINNING LIVES. Update: They disabled my account to prevent me form holding proof (probably after seeing my review) and kept setting my ticket as answered without replying. This company has no shame. Hooligan Media (or rather Oracle Cabling INC) is the worst scam I've experienced in my 10 years of working with ad networks. Update 2 to reply to HM's comment saying that they left an note on my account for why payments weren't processed: You never left a note when the account was active and now my account is deactivated and can't be accessed. How the hell am I supposed to read your note? Reply to the ticket at least. Update 3: I asked to enable my account to read their "Note". Their reply was: "Please note, once account deactivated in most cases you will need to open a new account." They're literally saying that they deactivated my account with $5600 and asking me to start again from 0. Really? How rude can this company be? And it's not a normal support agent, it's literally their COO who replied. Rotten to the core.