Honeywell HomeReviews of honeywellhome.com

Avoid Honeywell Evohome. System very temperamental, radiator sensors need batteries - some work some don’t with same brand of new batteries. Some loose connections, they switch themselves on and off. Two of my sensors won’t re-screw to radiators. User guide QR sends you to a promotional video only. Replacement sensors cost £100. Waste of time and money. A heating system shouldn’t need a WiFi connection!!! Money making scam.

A little over 2yrs ago I bought 3No Plug-in Doorbells (model no.: DC515NBS) for a total of approx. £120 - a lot of money for doorbells, but thought I would be worth investing in a product that would last a long time...how wrong was I!! Each of the doorbell came with its' own push button, but over the period I owned the doorbells, each push button I used became faulty. The fact I had 3No push buttons, I wasn't too concerned since I could replace the faulty one with the spare one I had. However, when I used the 3rd push button and that too started to develop a fault I contacted Alina at Customer Support for Honeywell Home Products. Despite providing video evidence of the issue that I was facing with the push buttons and photographs of all 3No used push buttons, Honeywell (the manufacturers) where unable to identify the cause of the fault and instead of replacing all 3No push buttons, offered to replace just 1No of the doorbell as a "goodwill gesture"! Reading other (worldwide) posted reviews about Honeywell, there's no surprise of the disappointing response I had. As long as Honeywell have grabbed your hard earned money, this is a company who does not care about post purchase customer service - please take heed of this review and DO NOT BUY HONEYWELL PRODUCTS BECAUSE YOU WILL REGRET IT!!! If the CEO of Honeywell has an ounce of decency they will start taking a hard look at the way they treat their customers - after all, without the customer, Honeywell would cease to exist!