Swisscheese
Can’t gain contact with this company
Purchased an item from this company 4/3/2024 and I sent my first email trying to cancel approximately an hour after purchase. Once I realized that the incorrect address was applied to the order. After several emails and forget about trying to call the number they provide is pointless. I see that they respond to this thread I hope someone from this company responds. Have to give them 1 star though I wish I could give them 0 due to their poor customer service.
Response from Honey Play Box®Apr 11, 2024
Dear Cory, We sincerely apologize for the inconvenience you've experienced. We received your first email in which you asked for a change of address, and then our staff immediately changed your address and replied to your email. We are also confused as to why you did not receive a reply to our email, we guess it may be a problem with the email system. Your parcel has already been shipped to the new address after the change, thank you for your patience! Best Regards, Honeyplaybox customer service team