Honey Play Box®🌟 Welcome to Honey Play Box®! 🌟 We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires. Join our empowering community today on social! Facebook | Twitter | Instagram | TikTok | YouTube Unlock Joy - Say Yes to Honey Play Box®! ❤️
Honey Play Box® (honeyplaybox.com) has 1,097 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 270 reviews with 1 star · Clear filters
Robert R.
Doesn't work as promoted.
Response from Honey Play Box®Jun 13, 2024
We understand your frustration and sincerely apologize for the inconvenience you faced. We value your feedback and are committed to improving our product to meet your expectations. Your concerns have been forwarded to our product development team for further investigation and necessary enhancements. Thank you for taking the time to share your experience with us.
Kevin E.
Whole day didn’t ship
Response from Honey Play Box®Jun 4, 2024
Dear Kevin, Thank you for your review. We apologize for any inconvenience caused. Your order from June 2nd was shipped out on June 3rd. Your order was shipped within one working day, which is within our usual timeframe of 1-2 working days for dispatch. Please keep an eye on the tracking information provided https://webtrack.dhlglobalmail.com/orders/33872406032644429/details/420342889261290316875000955323 to ensure timely receipt of your package. If you have any further questions or concerns, please feel free to contact us. Best regards,
just a G.
poor quality products
Response from Honey Play Box®May 28, 2024
We're sorry to hear that you were dissatisfied with the quality of our products. Your feedback is very important to us, and we take it seriously. Please reach out to our customer service team so we can address your concerns and work towards a resolution. We strive to provide high-quality products and your satisfaction is our priority. Thank you for bringing this to our attention
Jack D.
I had wrote and asked a question which charger would fit the Hayden model so I ordered it and it was wrong again. I can’t seem to find one that will recharge this item.
Response from Honey Play Box®May 22, 2024
Thank you for your feedback! We apologize for any inconvenience you've experienced. We have reissued the correct charging cable compatible with the Hayden model for you. Please check your mail for the replacement. We sincerely apologize for the trouble and hope that the new cable will successfully recharge your Hayden device. If you have any further questions or need additional assistance, please feel free to contact us
Melinda L.
For starters, items were an inaccurate description. Wasn't enough pleasure for intended purpose. They were smaller than expected.
Response from Honey Play Box®May 16, 2024
Dear Melinda, Thank you for sharing your feedback with us. We genuinely appreciate your input, and we're sorry to hear that the product didn't meet your expectations in terms of providing the sensations you were hoping for. Your feedback is invaluable as it helps us continually improve our products to better serve our customers. We will certainly take your comments into consideration as we make adjustments. Sincerely, HoneyPlayBox Customer Service Center
RG
First of all if you value your money don’t buy from this company. They are the definition of a criminal enterprise. I purchased a product and it lasted two weeks before the battery crapped out. I sent in a request for warranty replacement, got ignored. Did it again a month later, IGNORED. Finally this month I was answered and was told that unless I send a 10 second video of the product NOT working, they won’t honor a replacement. When I told them I don’t have a phone that records, the response was basically too bad. Bad products Bad customer service. Bad company
Response from Honey Play Box®May 16, 2024
Dear Customer, I'm sincerely sorry to hear about your experience. This is not the standard of service we aim to provide, and I understand your frustration. Firstly, please accept my apologies for the delayed order and lack of communication. I understand how disappointing it can be to not receive the products you're eagerly waiting for, and how more so when the company does not seem to care. We truly value our customers and your experience does not reflect that. We truly appreciate your understanding and patience as we work to resolve this matter. Also, I assure you that your feedback about our customer service has been heard and we will use it to improve our service. Should you decide to give us another chance, we'd be more than happy to assist you in making your experience better. In the meantime, we respect your decision and thank you for bringing these issues to our attention. Again, we're deeply sorry for the inconvenience caused. Best Regards HoneyPlayBox Customer Service Center
Robert R.
Bulky and more information should be given for what I saw.
Response from Honey Play Box®May 11, 2024
Dear Robert, Thank you for sharing your feedback with us. We genuinely appreciate your input, and we're sorry to hear that the product didn't meet your expectations regarding providing the sensations you were hoping for. Your feedback is invaluable as it helps us improve our products to serve our customers better. We will certainly consider your comments as we make adjustments. Sincerely, HoneyPlayBox Customer Service Center
Russell
Not sure about the products I purchased, but the shipping was a real disappointment. Wanted the toys for a special getaway, and the proposed delivery date was perfect. HOWEVER....they use USPS which always puts another week or more into the delivery. Start using UPS or Fedex guys.....or be a whole lot more clear about when folks will receive your shipment.
Response from Honey Play Box®May 11, 2024
Dear Russell, Thank you for sharing your feedback with us. We genuinely appreciate your input, and we're sorry to hear that the delivery didn't meet your expectations. Your feedback is invaluable as it helps us continually improve our service to better serve our customers. We will certainly consider your comments as we make adjustments. Sincerely, HoneyPlayBox Customer Service Center