Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® reviews

Showing 270 reviews with 1 star · Clear filters

Kip D.
Sep 7, 2024
Was an awful experience wife hated it!
Was an awful experience wife hated it!
Response from Honey Play Box®Sep 9, 2024
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service. We’d love a chance to make things right. Please reach out to us at [email protected] to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around. Warm regards, Customer Care Team, Honey Play Box
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Douglas G.
Sep 7, 2024
I bought the Kai 2
I bought the Kai 2. Used it twice. I charge it full but now it won’t turn on. How do i get my money back for this product that doesn’t work? I’ve been happy with everything else that I’ve purchased
Response from Honey Play Box®Sep 9, 2024
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service. We’d love a chance to make things right. Please reach out to us at [email protected] to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around. Warm regards, Customer Care Team, Honey Play Box
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Steve M.
Sep 6, 2024
Bought a pair of shoes
Bought a pair of shoes, didn't like the quality of the shoes. Wanted to return them and they offered me a 50% return plus my shipping. On their website they say they offer a full refund within 60 days.
Response from Honey Play Box®Sep 9, 2024
Hi Steve, We do not sell shoes on our website so could you please provide us with more information we will be more than happy to investigate.
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Charles M.
Aug 31, 2024
The thing you sent me doesn’t suck very…
The thing you sent me doesn’t suck very good at all, and I would never recommend you to anyone else and it took forever to get here………….
Response from Honey Play Box®Sep 3, 2024
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service. We’d appreciate the opportunity to make things right. Please contact us at [email protected], and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience. Warm regards, The Customer Care Team, Honey Play Box
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Susi K.
Aug 25, 2024
Bad return policy
Bad return policy
Response from Honey Play Box®Aug 26, 2024
Thank you for your feedback. We would appreciate if you could give us more feedback on what happened and help me find the right solution to move forward. We do our best to accommodate each and every one of our customers. I'm sorry for any inconvenience this may have caused you. Warm regards, Customer Care Team, Honey Play Box
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Jack
Aug 19, 2024
Before finally receiving my order
Before finally receiving my order, I tried to contact customer service nearly a dozen times and no one ever I repeat ever contacted me via email or phone call very poor customer service!!! As for the device itself, everything is good except for one thing, and that is that there was only 1 stroking speed. It needs to have multiple choices for that as well.
Response from Honey Play Box®Aug 20, 2024
We are sorry for the inconvenience caused to you. Thank you for your feedback, we will improve our products based on your feedback. Your understanding would be highly appreciated. Warm regards, Customer Care Team, Honey Play Box
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Rexford L.
Aug 16, 2024
My wife and I have tried multiple times…
My wife and I have tried multiple times to use this and it just will not stay connected to the app. Also we tried to use the remote and it will not work either. It seems as though we charge it for almost a day then when it is time to use it it will jot stay on. When it actually stays on it works but every 2 minutes it turns off and she has to go to the bathroom to turn it back on in hopes it will stay on long enough for "some" fun ultimately ending in disappointment. Update...... they reached out to me right away after my review and offered to make things right for me. I am awaiting a replacement product that I hope will be lots of fun I will Update when I can
Response from Honey Play Box®Aug 20, 2024
We are sorry for the inconvenience caused to you. Thank you for your feedback, we will improve our products based on your feedback. Your understanding would be highly appreciated. Warm regards, Customer Care Team, Honey Play Box
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Joshua G.
Aug 6, 2024
Toy didn’t charge never got to even use…
Toy didn’t charge never got to even use it
Response from Honey Play Box®Aug 6, 2024
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service. We’d love a chance to make things right. Please reach out to us at [email protected] to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around. Warm regards, Customer Care Team, Honey Play Box
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