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Honey Play Box® (honeyplaybox.com) has 1,097 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
honeyplaybox.com
Website
honeyplaybox.com
Category
Adult Entertainment
Location
Chino, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ordered my product last Friday. Received an email on my experience before I received my product. Not a good way to run a business.
Response from Honey Play Box®Aug 16, 2023
Dear Phillip,
Thanks for sharing your feedback, we sent an order confirmation email and a shipping confirmation email to you. We appreciate your feedback and we will improve our service based on your feedback. We love hearing from our customers and want to ensure you are completely satisfied with your purchase.
Sincerely,
HoneyPlayBox Customer Service Center
BW
burt W.
not good
junk through it in trash
Response from Honey Play Box®Aug 14, 2023
Hello Burt,
Thank you for your feedback.
We would appreciate if you could give us more feedback on what happened and help me find the right solution to move forward.
We do our best to accommodate each and every one of our customers. I'm sorry for any inconvenience this may have caused you.
I would like to extend my regards.
HoneyPlayBox Customer Service Center
PA
Patrick
I buy wih you 3 products what I pay
I buy wih you 3 products what I pay. Check the last order. And you send only two product. You forget to send Billy 8 so I loose money with you. So don’t send now because I am outside my house only in 4 September I return. I wanted to order other thing but when I pay something and never receive why I pay. How is possible to forget to send one product. Return me money or you clean one customers thanks Patrick
Response from Honey Play Box®Aug 7, 2023
Hi Roderick,
Thanks for sharing your feedback.
I'm sorry for the inconvenience, Billy is on its way to you, please wait for it patiently. And we will email you more tracking details, your understanding will be much appreciated.
Kind Regards,
HoneyPlayBox Customers Service Center
ET
E.T.
Did not receive items
I did not receive the items that I paid for, and provided proof of that. Despite numerous requests and emails, they have refused to send the correct items, refused to refund my card, and went so far as to tell me it was my problem to investigate why the correct items were not sent.
*Please note that after one of my requests for a refund has now gone 11 days without response, and an additional separate email requesting a refund has now gone 5 days without response, the company sent me a separate email filled with misspellings to the point of being incomprehensible, and STILL did not agree to provide a refund.
**8/8/23 After I was forced to initiate a charge back with my credit card company, I received a poorly worded email that the company "respects my mind", followed by more incomprehensible sentences. I finally received my money back, but ONLY because I opened a claim with my credit card company.
***9/9/23- The company has now flagged my review as fake, which is a clear attempt to try and remove negative, yet accurate, reviews, as pointed out by many others. Be warned, this company is dishonest, will take your money, not provide the goods, and not provide a refund until you pursue it through your credit card company. They hide their wrongdoings and negative reviews.
***4/27/24 The company flagged my review for "harmful or illegal content" in yet another attempt to remove my review, which has been verified with an order number and receipt. I cannot stress enough that this company actively tries to remove negative reviews.
Response from Honey Play Box®Aug 7, 2023
Dear Customer,
Thank you for sharing your feedback. I am very sorry for the bad experience. Would you mind reaching out to me with more details at [email protected]?
Thank you and have a blessed day!
Honeyplaybox customer service team
NO
Nona
They hide reviews.
They hide reviews.
They don't show bad reviews on their website, and I have reason to believe they fake a decent portion of their positive reviews. Don't trust this website, or its mis-measured toys.
Response from Honey Play Box®Aug 7, 2023
Dear Nona,
Thanks for sharing your feedback.
I'm sorry for the inconvenience, please don't worry, we will provide you with a proper solution. And we will measure it again after receiving it, your understanding will be much appreciated.
Sincerely,
HoneyPlayBox Customer Service Center
RL
Rob L.
Not good…
I believe the bony play box is your product.
Nice packaging, but the products I bought
A No Go!
Response from Honey Play Box®Jul 29, 2023
Hello Rob,
Thank you for your feedback.
We would appreciate if you could give us more feedback on what happened and help me find the right solution to move forward.
We do our best to accommodate each and every one of our customers. I'm sorry for any inconvenience this may have caused you.
I would like to extend my regards.
HoneyPlayBox Customer Service Center
DC
Dumb C.
Horrible comepany and horrible products.
Horrible comepany and horrible products.
Response from Honey Play Box®Jul 28, 2023
Dear Customer,
Thank you for sharing your feedback. I am very sorry for the bad experience. Would you mind reaching out to me with more details at [email protected]?
Thank you and have a blessed day!
Honeyplaybox customer service team
CJ
Carl J.
Send me a return label for this product…
Send me a return label for this product please
Response from Honey Play Box®Jul 28, 2023
Dear Carl,
I'm sorry that our products didn't satisfy you.
Please send us a picture to show the sealed item first, because all items needs to be sealed for returned. And we will send you an email about returning details, thanks.
Kind regards,
Honeyplaybox customer service team
