Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® reviews

Showing 270 reviews with 1 star · Clear filters

v F.
Dec 29, 2023
Qualitativ minderwertige Produkte, kein Rückgaberecht
Qualitativ minderwertige Produkte. Laute Motoren in den elektrisch angetriebenen Produkten. Unangenehme Haptik. Ich vermute dass sehr viele der Positiven Bewertungen Fake sind. Verweigern die Rücknahme ungeöffneter Artikel, d.h. kein Rückgaberecht, somit rechtswidrig
Response from Honey Play Box®Jan 2, 2024
Dear Customer, Thank you for sharing your feedback. I am very sorry for the bad experience. Please send us a short video to show the problem, then our customer service team will solve it soon. Thank you and have a blessed day! Honeyplaybox customer service team
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Huong L.
Dec 27, 2023
High chance this is a scam compaby
My order was placed on 19 Nov; order confirmation was sent instantly but no news about shipping since then. I tried to contact customer service via email but no response.
Response from Honey Play Box®Dec 27, 2023
Dear Customer, Thank you for sharing your feedback. I am very sorry for the bad experience. Please don't worry, Honeyplaybox is a branded company. Would you mind reaching out to me with more details at [email protected]? Thank you and have a blessed day! Honeyplaybox customer service team
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charles A.
Dec 26, 2023
They gave an Invalid tracking number.
They gave an Invalid tracking number.
Response from Honey Play Box®Dec 27, 2023
Dear Charles, Sorry for the inconvenience. We emailed you the correct tracking number, please kindly check it. Kind regards, Honeyplaybox customer service team
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Caleb T.
Dec 25, 2023
Guarantee to be here before Christmas
Guarantee to be here before Christmas. It was not. Had to email just to get it shipped.
Response from Honey Play Box®Dec 26, 2023
Dear Caleb, We're sorry for the delay. Due to the Holiday season, we ran low of the Jesslyn then restocked as to why the shipment was delayed. And we sent your package out when it was back in stock. Hope can gain your understanding. Kind regards, HoneyPlayBox Customer Service Center
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nicholas L.
Dec 25, 2023
Haven't got my package keep asking…
Haven't got my package keep asking about it and they keep sending me different tracking numbers, might have to do a dispute because I don't know if it's a scam!
Response from Honey Play Box®Dec 26, 2023
Dear Nicholas, We sincerely apologize for the delay in your order and any inconvenience you've experienced. Due to the holiday season and increased demand, we're sorry that the purple Jesslyn product is temporarily out of stock. We have promptly shipped your order to you when it was back in stock. Once again, we apologize for the delay in your order and appreciate your continued support. We look forward to serving you better in the future. Warm regards, HoneyPlayBox Customer Service Center
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Jacob R.
Dec 25, 2023
Never received package
Never received package! Contacted company on several occasions over the course of 3 weeks. Company blamed out of stocks; however, still advertised item in stock and 3 day shipping thought Christmas!!
Response from Honey Play Box®Dec 26, 2023
Dear Jacob, We sincerely apologize for the delay in your order and any inconvenience you've experienced. Due to the holiday season and increased demand, we're sorry that the purple Jesslyn product is temporarily out of stock. We have promptly shipped your order to you when it was back in stock. Once again, we apologize for the delay in your order and appreciate your continued support. We look forward to serving you better in the future. Warm regards, HoneyPlayBox Customer Service Center
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James W.
Dec 21, 2023
My package is STILL showing at DHL in…
My package is STILL showing at DHL in Cali as of 7 Dec!!!!!
Response from Honey Play Box®Dec 22, 2023
Dear James, We're sorry for the delay. Due to the Holiday season, we ran low of the Jesslyn then restocked as to why the shipment was delayed. And we sent your package out when it was back in stock on Wednesday. Hope can gain your understanding. Kind regards, HoneyPlayBox Customer Service Center
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Rick
Dec 17, 2023
No Response from company
I received the products in a fairly timely manner. After receiving the products I was extremely disappointed with one of the products. I promptly called the company to try and resolve the issue and have not heard back, it has been nearly two weeks.
Response from Honey Play Box®Dec 18, 2023
Hello Rick, Thank you for your feedback. We would appreciate if you could give us more feedback on what happened and help me find the right solution to move forward. And we will email you to solve this problem as soon as possible. I'm sorry for any inconvenience this may have caused you. I would like to extend my regards.
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