HoneyNoirReviews of honeynoir.store

I ordered two HoneyNoir lipsticks on February 28, 2026. On July 25, 2026, I told the company that if they cannot deliver my order, to provide me with a refund. I even provided them with the proof that the order was never delivered using the tracking number they provided to me. The order arrived in Canada, was batch delivered to the carrier, and then disappeared. The company responded to that they will investigate my case, my refund request is completely justified and they will contact me in 24 hours for a replacement or refund, whichever I prefer. The company never got back to me and when I told them on September 7, 2026 that I still wanted a refund, they emailed back that I cannot get a refund because it falls outside of their return and refund window. Instead, they sent to me a promo code for a future order! WHY WOULD I WANT TO ORDER ANOTHER ITEM FROM A COMPANY THAT SCAMMED ME THE FIRST TIME?! In my experience, this company is extremely unreliable and irresponsible, and I want to warn other potential shoppers about how deceitfully they operate.

They DO NOT stand behind their products. The money back guarantee is fake. The product I purchased was very low quality. It turned my lips black. They refused a refund.

Let me preface that I began by writing the company to explain my concerns before posting here. Got automated responses 4 times saying they would look into it. Haven’t heard back in weeks so I decided to post. I bought 2 lipsticks on a buy one/get one. Didn’t take too long to receive, I was really excited to find a lipstick that adapted to me & stayed on. Must admit, it felt good and color was ok. However, after application I read the box and none of the “natural” ingredients were included. The first 2 are petrolatum and mineral oil - not products I use on my skin. AND….although their advertising says it’s not made in China,it plainly states on the box “Made in China”. I sent them a picture of the box. One of the responses I got listed the 100% natural, vegan, and clean ingredients - which were NOT listed on my box. Even offered me a Mystery Code on my next purchase. I say all this to warn consumers that what they advertise and what they send are completely different. I’d love to post my picture but don’t see a way to do it here.

Never buy from this site. I ordered with their BOGO offer. I did receive two items, but it wasn't what I ordered. I've been going back and forth for a month with the fastest AI response bot, but they claim a return has to be initiated from them in order for me to get a refund, and it is forever being "escalated." No refund. No replacement. Just two tiny, overpriced lip balms. Stay away.

This company is criminal. They took my money, sent me an empty bag and continue to send me AI responses to my emails asking for a replacement or refund. They are fraudulent. Do not buy from this company!

I ordered the bundle and only received the storage pouch. I tried contacting them but never got a reply from them.

I initially ordered this lipstick and liked it so I placed another order. It showed delivered when I had not received it. I contacted them and they continually stated they would get their customer support team to contact me to organise a replacement which never eventuated. When I requested a refund, they no longer responded to my emails via info@honeynoir. Very disappointing. Buyer beware!!!

This is by far the worst company I've ever dealt with!!! I ordered the Bestsellers Bundle on July 23rd. It took over 3 weeks, but finally a package arrived from them. The only thing in the package was a small zippered lace bag! NO lipsticks, NO lip pencils! NONE of the products that I paid for were in the package! Just a cheap, free bag!! I have sent over 15 separate emails with photos of the package that arrived per their request over the past 11 days. Their response has repeatedly been that the issue was "escalated to the support team", but that's it! I just want the product that I paid for or my money back, but they can't seem to give me an answer either way!!! I would give them zero stars if it were possible!!