HoneyNoirReviews of honeynoir.store

My order was shipped from China and MADE IN CHINA-- on the packaging. Their marketing says "Made in the USA." I questioned this when my tracking said "mainland China" (then spent some time getting through US customs, about 2 weeks to deliver). They said it to fulfill orders in territories faster-- Yeah, I'm in the UNITED STATES. However, the shipping label says "Jamaica, NY" --tracking showed VERY different. There are ingredient discrepancies of what they touted and what arrived. Customer Service justified that some products ARE MANUFACTURED elsewhere and still a comparable product. I do NOT feel safe using this. It arrived with different branding: "Lakerain." And the product seems smaller than what they show: videos on social media show a larger tube. They have a "60 day free trial" for the product (and I think they need to rewrite the copy there) and no questions asked if you are not satisfied. When you want to refund/return: customer service says they'll look into it and you hear NOTHING. Also, website has no terms of service, privacy policy, etc that is the norm for legit businesses in the United States. They do not have a legit address and contact that you would use if you needed to file a complaint with the Better Business Bureau. This MAY NOT BE A UNITED STATES COMPANY. So, when things did not add up, they changed their story to justify. I question everything about this company: Ethics, ingredients, practices. I WISH I could have gotten the product advertised. It was far from it. I just cannot trust using a product when everything has turned out to be misleading. Hopefully, someone on E t s y makes a dupe with natural, safe ingredients.

The company advertised buy one get one for free. They charged me $25 and sent me one!! That is stealing. It is lipgloss. It does t have a staying power, at all!! I'd never spend 25 for lip gloss. I gave it a try because I got one for free. I told them hey seemed to lose my email, then my name, I text them 4 or 5 times. I still haven't heard from them. Quite a profit if they steal enough from trusting people!! I would rate them a 0 if I could. Im getting a hold of the attorney general so they'll know what these people are doing. U give them all your info!! Beware!!

Can’t even give a 1 really. Was not sent what I ordered and they will not refund! Horrible company. Thieves!

SCAM BUYER BEWARE DO NOT BUY FROM THIS CO. Bought 2 months ago - not delivered. Told they are looking into it, and despite numerous emails, they still have not delivered. DO NOT BUY FROM THEM

Terrible experience. DO NOT BUY DROM THIS COMPANY! Order delayed (via online tracking) and when I checked on the status, I received a standard bounce back message. I never heard back and requested a refund. I received another bounce back with no response. I ended up filing a claim with my credit card company.

BEWARE! This seller (HoneyNoir) uses AI to edit videos to misadvertise a product. The original video is from Clinique UK and features Emilia Clarke (actress). I lodged a dispute with PayPal and the seller agreed to refund if I returned the item (at my own cost). They provided a return shipping address in Bulgaria (!). I lodged the return shipment through Australia Post. The tracking information then showed the parcel arrived in the destination country but awaiting collection. But it has not been collected. I suspect it was a false return address.

Scam company. Ordered two products 1st April. Never received. Contacted the company repeatedly - in each instance they assured me they were looking into it but the products never arrived. Asked for a refund which they said they would process but it never happened. This is a scam company who string you along never intending to send you the product or issue a refund. Do not buy.

If I could give a Zero I would... I ordered in March 2025 and have still not received my order. I have been promised a refund on a weekly basis (as I keep emailing) but have received nothing. Absolutely awful service 😢