HoneyColor.comReviews of honeycolor.com

About a month ago, I placed an online order.A couple days later I received an email from CS rep "Amy" saying they were out of one of the items I ordered. After a couple of exchanges, I requested the entire order to be cancelled. "Amy" came back saying sorry... we've already shipped the order and I can just refuse the package. Three weeks later, the package arrived and was not able refuse the package since I wasn't home to receive it. I wrote "Amy" back asking what I need to do thinking they would send me a return label, instead they told me to return the package on my expense to MALAYSIA! How is this situation my mistake? How does a company charge the entire amount of the order and ship it out without the entire order being filled?! No further response from the company! Rip off!Do not order from HoneyColor!

I've had good experience with Honeycolor in the past but this time has been TERRIBLE. I have emailed 3 times regarding an express order i made almost 3 weeks ago. It was supposed to arrive on October 16th and did not. I understand problems with shipping can happen that are out of their control, but they won't even email me back! AWFUL customer service. If they won't respond to my emails and refund me, I will seek a refund through my bank's system for businesses that scam you like this one scammed me. Disgusted. I've been a customer for years.

Just don't order from them. Terrible customer service and I never even received the item. They refuse to refund me. Scam!

10/10 for service! Really great lenses at affordable prices and OMG the shipping is SO fast. Mine arrived in 3 days (I'm in Australia). Damn son, it wasn't even expensive shipping either?? The monthly lenses are super comfy and my fav band is VISKONs. I had an issue where one lens just wouldn't sit right and contacted their support team. They offered to rectify it immediately! which is very rare as most of the time contact lense stores refuse to admit they shipped a faulty product. Anyways. Super happy with their service and products. Would definitely buy again :)

Great store, they have many circle lenses from different brands and even circle lenses from Japan! (I assume you know circle lenses origin is from Korea?) I can completely trust Honeycolor, they have good service and it's not really difficult to navigate there. Hovewer, maybe I'm too greedy but I'm not really satisfied with the shipping price and discounts. I always have to pay 5$ as start price then additional $ depends on the item's weight, but they luckily provide tracking number. They are greedy when it comes to discounts, whenever they actually have an available discount it's only 1-2$ off. I'm also not so fan of their reward program system, because all of the items are likely for females... but what about males who buy circle lenses too? Pro: - Great varierity of circle lenses - The prices are reasonable - They also sell accessories and make-up like false eyelashes - Their review system is awesome Con: - Shipping price - Discount coupons - Sometimes they can take up to 1 week for processing my order, which I find it very slow.