The Honest CompanyReviews of honest.com

We stopper buying their diapers after we noticed how many of them were flawed (usually the “velcro” tab) and couldnt be used. When we would contact customer service, they basically said “thanks for the feedback so we can prevent it from happening in the future” as if that means anything to a client who wasted their money on your product that turned out to be faulty. We changed brands and have been much happier with them.

Have bought several products...but will no longer buy anything. The commercial for flushable wipes... disgusting, yeh you think you're cool.....it's not!

I wish I could leave a positive review of the product, as I was excited to try. I never received my order. When I contacted customer service, they said the order was delivered. End of story. They did not care that I paid for the items and NEVER received them.

There is no way to remove payment information from their website, and no way to cancel subscriptions. When inquiring for help, I am redirected to my Account, over and over with no link or option to cancel these.

Company is anything but Honest. Quality is in the toilet. No customer service help for problems. Probably why in 2021 they scammed investors when they went public and stock became a loser big time. And after the lawsuit and jacked up attorney fees those who lost money get like 26 cents a share. Don't buy from them!!!

Don’t buy from them. Their products and service are awful. I placed a large order and they promised delivery within 5-7 business days. This was meant to be a gift. After a week with no updates, I emailed them but got no response for 5 days, even though they claim to reply within 1-3 days. When they finally replied, they just said my order would arrive soon with no real update. I asked to cancel but they ignored it. Three weeks later, my order arrived, but half of it was canceled because items were out of stock when they packed. Ridiculous. Worst of all, many clothes were defective. I emailed them so many times but no one bothered to resolve anything

I had a subscription with them, but I went to change the address and the delivery date. The package was sent to the old address, and customer service did not help to either reroute the package, offer a refund, or provide a way to solve this. Instead, they canceled my subscription and were ok with me leaving a negative review.

SCAM/ FISHING This company is a data mining company, it did it to me. I bought a pair of sandals on TikTok and to my terrible surprise, my account was used to buy a subscription to something of theirs. I contacted them via chat and email to tell them what happened, and they simply said that I had bought it. There was no way for me to cancel and get a refund. After my email complaining, I received another one saying that they were going to charge me another €66 for renewal. I contacted them again to ask for the cancellation and refund and was informed that I would have to pay a fee to cancel. It's absurd that I was robbed and I still have to pay so as not to be robbed again. At no time did I buy anything from them; they used an offer from another company to get my data and steal it.