Lorewalk
Disappointed but the primary goal accomplished
Well, what to say.. a giantic automotive group..they ask about 250€ for the CoC-Duplicate, which is compared to other companies quite a lot..but ok, you need this perhaps once in the car-lifetime. So you make an order, pay it, get one email confirmation. and then you wait. and wait. and wait. 45 days as promised? no..in my case 70 days (delivery FR->DE). no tracking, no automatic announcement of dispatching...you just sit, wait and hope more than 2 months, that that piece of paper just comes some time..yes, it did eventually. but the "user experience" was really bad. i don´t get it. they should treat their customers with respect, not let them pay 250€ and then not communicate virtually at all...