HomewarrantyReviews of homewarranty.com

I was paying into them for 13 years, and then, when you need help, they don't even warn you that for the issue you have you have no warranty if you do not have a service per year. But rather after describing the problem they take $75 for a professional. And the professional they send tells you that this is a service issue and that you have to pay for it. So, do not trust them! They only try to get your money. I will never again pay them anything. And no-one should.

I am completely unimpressed with Fidelity. Our kitchen faucet broke and they wouldn’t cover a comparable replacement. They only cover standard grade faucets, so no matter how much you spent on upgrading your faucet, they will only give you the bottom line product as a replacement. They won’t even give you the same faucet in a different color. Just the standard. That’s it. Think of it this way—you get in an accident with your black car and the car repair place will only paint the repaired part of your car white because that’s standard. Who does that???

If someone is giving this company 5 stars review are fake! This is a scam company, I will give them a zero star. The customer service are terrible, really unprofessional. If you call them, they will pretend can't hear you and hangup or it sounds like thousand miles away from you. IT REALLY IS A PIECE OF WORK! Leader of Fidelity Home Warranty, if you see this. Give me a call, my policy number is V-77541.

Don't use Fidelity or .homewarranty.com This company is the worse. They take advantage of good hard working individuals who pay for Waranty's because they buy older homes. I don't know about you but I work hard for my money. I expect to be treated with respect by companies who I give my money to. I expect to not get taken advantage by a fraudulent home warranty company who takes your money and denies your claims even with second opinions. I bought a used home and several things have gone wrong. Each time they send a worker out charge me a copay then deny my claim. I get second oppenions out of my own money they won't even acknowledge them. I even got told off my their so called manager names Tara. She was so rude and has now refused to even call me back or answer my emails. I am just told their is no one else I can talk to. Trust me my friend family agent sellers home buyers and whoever else I can get the word out to will never do business with this company again. We are getting together with other buyers to file a claim of insurance fraud. I have never seen a good positive review of this company and I wish I never used them when I bought my house. They don't even give you an opertunity to cancel your policy they say no refund aloud.