Homesnap Reviews | Read Customer Reviews of homesnap.com

HomesnapReviews of homesnap.com

4.3329 reviews
Internet & Software
7200 Wisconsin Ave #200, Bethesda, Maryland

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Homesnap

About Homesnap

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.

Homesnap (homesnap.com) has 329 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: homesnap.com
Website: homesnap.com
Category: Internet & Software
Location: Bethesda, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Homesnap reviews

Showing 260 reviews with 5 stars · Clear filters

Eulice B.
Dec 9, 2020
exelent
simple nice and easy
Response from HomesnapJan 6, 2021
Excellent! Thank you for taking the time to leave review!
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Miranda J.
Dec 7, 2020
Very helpful and got my issue resolved…
Very helpful and got my issue resolved quickly
Response from HomesnapJan 6, 2021
Great to hear, Miranda! Thanks so much for the review!
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Marty H.
Dec 6, 2020
Fast response and issue resolved quickly!
I had a technical issue and it was resolved very quickly by Anibel and she communicated this to me right away. I appreciate the exceptional customer service!
Response from HomesnapJan 6, 2021
Awesome to hear! So glad that we could help you resolve your issue, Marty!
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Harry R.
Nov 22, 2020
Called on a Friday night after typical…
Called on a Friday night after typical working hours due to an inability to log in as an agent and a very friendly tech support person was able to resolve my issue within a few minutes.
Response from HomesnapDec 4, 2020
Incredible! Thanks for sharing your experience, Harry!
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Amity A.
Nov 18, 2020
Homesnap has been great for me
Homesnap has been great for me. The customer service department always responds quickly and has the answers I need.
Response from HomesnapNov 20, 2020
Thank you so much for the feedback, Amity! We are so glad that our support team has been able to successfully assist you and that you are enjoying our app.
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Easily Q.
Nov 11, 2020
Homesnap customer service is amazing
Homesnap customer service is amazing. They feel like family and help in a very personable way. Emily even calls me in response to my support emails to make sure that I am fully taken care of. She's amazing. I'm super happy with this service!
Response from HomesnapNov 20, 2020
That is incredible to hear! Thank you so much for sharing your experience with us!
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Jacqueline P.
Nov 10, 2020
Being new to the business
Being new to the business, I've needed a bit of hand-holding. Kevin has been more than great at doing just that. Very patient, informative, and helpful! Thank you.
Response from HomesnapNov 10, 2020
We are so glad to hear that you had a great experience with Kevin and our app! Thanks for taking the time to leave a review!
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sue
Nov 9, 2020
Immediate feedback
Immediate feedback, very professional. Thank you!
Response from HomesnapNov 9, 2020
Glad to hear it! Thanks for taking the time to leave a review!
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