Soraya B.
HomeSizy - Refund Policy is a Lie!
I bought a shirt for my husband for Father's Day 2022. It was not true to size and I requested an exchange for a bigger size. The return policy states customers can request a refund or exchange items within 30 days. This is the email response I received: "We are not able to change it. In your case, we'll give you a 10% discount code so you can buy that again and you do not need to return anything. Please sympathize with this inconvenience and wait until the product arrives. Thanks for your understanding!" THIEVES! I originally posted this negative review with the lowest possible rating, but HomeSizy only posts responses that show 4 or 5 stars. So I reposted with 5 stars. You will see many negative 5-star ratings on their website!!
Response from HomesizyNov 18, 2022
Hi Soraya, Thank you so much for your feedback. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. We will try harder to provide the best products and services for customers. Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.