Cheri
Major tech issues
From the beginning we have experienced major tech issues. My son turns in his assignments to have them disappear, I have video proof of that. He is still currently enrolled because I already paid for the year, and it is still continuing. I am always able to get ahold of his advisor which is great, but nothing gets fixed, and no follow up. I’ve given up. When I receive a late notice on his assignments I just have my son reach out to his teachers, who are all wonderful and he has been able to get his work in. Another issue is some assignments are just not there so he doesn’t see them until I get a late notice and then he knows he needs to do that assignment. It has been very frustrating for the both of us. This school is very expensive and I expected much more. Since they never reached out to me after I brought up this issue and it still continues, we will not be using them again. We have the online class version, maybe things are different for the pre-recorded ones I don’t know. I at least expected someone to be communicating with me while they work on fixing it, but nope. Very frustrating.



