HomeProtect USAReviews of homeprotect-usa.com

This company is a scam. They are dishonest to the core

SCAM! High pressure 'the sky is falling' sales technique for overpriced undervalued service. I've repeatedly told them to remove me from their mailing list and they respond by mailing me more often. As a sure sign that they are shady they avoid giving out address information for the company. Avoid them like the plague.

This company sent me a letter that appeared to be from my home warranty company claiming that the warranty was about to expire with a "deadline" to renew. I called the number and was given a price totaling over $4000, with an initial payment of $495 and $315 a month for a year. They claimed that the company I had purchased my warranty from was not accredited and that they had an "A+ Rating with the BBB" I found neither was true. They are NOT accredited and have a C+ rating with the BBB. And the company I had a current plan with has an A+ rating with the BBB. I do not like being lied to. NEVER DO BUSINESS WITH A COMPANY THAT LIES UPON FIRST CONTACT.

My heating and cooler company said they would not take my Home protect plan I need to pay in full and collect payment myself, When I call home protect to cancel my plan I got so much crap from the representative and also the manager Cody. Like a used car salesman only worse. When I said I would contact the BBB and my attorney they finally said they would cancel my plan, but refused to send me any confirmation of canceling. I am contacting my credit card company now to stop any more charges for the plan. Buyer beware this is a scam and very unfriendly when you have a problem. The charges on my card are also listed as a different company name and address Plan Auto/Home in IL.

High pressure technics like being at a used car lot. Only wanting to make a sell. Don't listen just sell! Terrible if you try and cancel they don't listen just keep trying to sell.

they buy lists from somewhere. I have no loan or warranty on my home ever. They said my warranty was expiring. Some people will fall for this scam. They need to be investigated by the attorney generals for deceptive advertising. When I mentioned that I did not have a warranty expiring they acknowledged they were just trying to sell new warranties.

We are checking into buying a home warranty program with HomeProtect USA, and I spoke to their customer service person one time last week to gather info. Called back again today to clarify their program and what they were charging. They pressured me into signing up and when I told them that we are on a tight budget and that I wanted to talk with my husband and double-check our budget, the man I spoke to said that was just excuses and that he didn't understand why I needed to check my budget or talk with my husband. He said that because this was the 2nd time that I've called he has to "close my file" if I don't sign on literally today, right then and there, over the phone. WOW. JUST WOW. Okay, yes, PLEASE SIGN ME UP! I CAN'T WAIT TO GIVE MY MONEY TO A COMPANY THAT SHAMES ME FOR WANTING TO MAKE AN INFORMED, SMART DECISION! I said, well, I need to do what I have to do to make a good decision so if you need to "close my file," then be my guest. They will not be hearing from me again.

This company by no means is a legitimate company. My 90 year old mother purchased this product because she was told "That your property's home warranty secured by PNC Mortgage may or has already expired" This is not accurate. We tried to call and cancel within 48 hours and was given the complete run-around by "Kyle". Very unprofessional and did not want to refund our money. I filed a complaint with the BBB and getting a refund from our bank.