HomeLightReviews of homelight.com

I wanted to share some candid feedback about the new HomeLight Listing Management update. Unfortunately, I’ve found the new platform much more difficult to navigate than the previous version. The old platform was more intuitive, and it was much easier to find what I needed and make changes quickly. Right now, I’m trying to amend an offer that has already been submitted, and the process has been unnecessarily challenging and frustrating. What used to feel straightforward now feels cumbersome and time-consuming. I understand updates are intended to improve the user experience, but from an agent’s perspective, this update feels like a significant step backward. I would strongly prefer the functionality and ease of use of the previous platform. I hope you’ll take this feedback seriously because, at the moment, the new system is creating more frustration than efficiency.

Promised to get home value online All they are doing is collecting contact info to relay to real estate agents. No value was ever provided. Scummy business model. Would avoid them. I also avoid agents they referred me to. I will never use them if they use a disreputable company for referrals.

AVIOD HOMELIGHT AT ALL COST. their business is just a lead farm where they blasted out your contact information. You’ll get barrage with unqualified,phone calls and emails. That is almost impossible to get out of. My phone has been ringing for morning to night for weeks, many of the callers can barely speak English. It is absolutely insane.

Was just looking for a value on a rental property, should have known better when I put in my contact info. 14 calls (and counting) from real estate brokers in less than 10 hours. DO NOT USE HOMELIGHT for valuations.

Complete waste of time. Every single lead I received was someone wanting a cash offer. The few that actually answered their phone were already upset because Homelight gave them a terrible cash offer. So then when someone doesn't essentially give away their property to Homelight, Homelight then sends you the upset lead for 33% of your commission. Terrible system all together.

The reviews here are accurate. Do not give your contact details to Homelight, very shady company. You will be bombarded with realtor calls.

Made mistake asking for my home value and said no interest in selling 200 calls later i am filing lawsuit harrassment

We had a death in the family. I contacted them & explained that I am looking into selling our parents' home, and I will be relaying information to the rest of the family, to help save time. The non-compassionate speaking guy who answered my call was only willing to speak to someone else in my family about this, even though I made it clear that I am looking into this for us. I hung up on him before I started cursing at him. Now, I am angry and will be looking into another company for help. What do I think about this company? They suck! They have no business letting that idiot answer calls! I wish I could leave a zero star review. Maybe they are good at whatever it is they do, but as far as customer service, they are horrible!