HomeInsurance.comReviews of homeinsurance.com

Austin was very helpful.

the phone call i received was very helpful and the caller Amelia was very helpful and pleasent

unoriginal name. "homeInsurance"? atleast be more concrete with what you do, I thought you were a dog insurance.

Rachel Sauls was the agent, I decided to cancel prior to the start date of the policy, she was impossible to get ahold of and ignored my emails. I had to speak with a safeco representative to cancel the policy.

Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer

I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.

I told the agent that I didn't want more than a $1000 deductible - however, it turned out that the deductible on the Travelers Insurance policy that was recommended was $1500 for "regular" claims was/is $1500 and for wind/hail damage 2% of the insured value; for me, this is $2860!! Yes, I certainly should have read the policy more carefully instead of relying on the agent's word that my deductible would be $1000. Now I have to have my roof replaced because of hail damage and cannot afford to pay almost $3000. All the other insurances that I've seen, talked to, or heard about from others do NOT charge more than 1% for ANY claim. I will never use this company again and will cancel the Traveler's policy as soon as I save enough money to pay for the repairs ( which will not be until after next January.) Again, I realize that I should have read the policy more carefully instead of trusting the agent's word - unfortunately I DID trust the agent. I won't ever make that mistake again. I won't recommend Homeinsurance or Travelers to anyone.

This was a great experience for me JESSE TAYLOR did a great job taking care of me . He save me a lot of money and explained everything very clear to me . He went the extra mile you might say. Very professional!!! 15570518