Home InsteadReviews of homeinstead.com

I wouldn’t give them a star if there’s choice. I am the care worker over 6 years experience worked for NR care, Jark care, Maria mallaband, hales care, nursing care personal and Broadland care home all prevouse employer never have trouble with my DBs check or my work. They all left good references after I finished with the companies. This company home instead use vetting to apply dbs and I got refused which took them over 3 months to imformed me. The reason of refusal is the name incorrect which I did supplied my deed poles of name changed already and soon as I knew about the refusal I replied yet I’ll continue and try again so getting requests the proof of name changed which I sent over right away and now two weeks later they contacted me to again submit applications for DBs and supply again deedpole. They are unprofessional and poor organisation and messed up with my DBS check. Wasted my time over 3 months for job. I have been on theory training and passed all. which you all know it takes weeks to complete. So now I wasted 3 month time waiting for their dbs and been told unsuccessful can we start again! Wasted my time for unpaid training! Shame I like the company aim and their goal but I think their recruitments and management is very poor. From my 6-7 years experience of care worker I wouldn’t recommend this company. The company that don’t start well at beginning it alway gonna have trouble later on. They also messed up with the payroll nobody get pay last week and redo the payroll again! I received text from them to apologise about the late pay for last couple weeks.

If I could give less than one star I would! This is one of the worst companies for senior care out there. So far none of their employees know how to cook, clean, and from our experience, know how to read. We complain to the management and get nothing but lip service. Show them pictures of what their people do to "care" for our dad and still....nothing! They should be ashamed. Bigger problem is we can't find anyone to report them to, NOBODY to hold them accountable.

Absolutely shocking experience. Worked with them 3 years, a waste of 3 years, horrible coworkers, management handling and people/staff skills are brutal, constant issues with pay, would never work with this company again and would certainly advise against having loved one cared for by them!

Home instead in the north cork area I recommend that no one takes up employment here the office staff give a false representation of the company , they lie , you will only get hours if they like you , if you do something they don’t like or speak up for yourself you are punished in your roster , communication between health care assistants and the office is terrible they will contact you when they need something but when you need something you mightn’t hear from them for a week or so , some HCA are not capable of there job so when you do a double up shift you are practically doing all the work yourself which is unsafe for clients and carers , they sometimes send 1 carer for a 2 carers job and expect someone in the family to help you even though they are not qualified carer again leaving the client and carer in danger , the mileage with home instead is so bad you could work 2 weeks and personally spend over 100€ on fuel and only given 14€ mileage allowance every 2 weeks AGAIN I DO NOT RECOMMEND HOME INSTEAD NORTH CORK FOR EMPLOYMENT IF YOU WANT TO ENJOY YOUR JOB

I applied to work for Home Instead 4.5 years ago and was due to start training but unfortunately my daughter became critically ill. I then reapplied a year later and was due to start training again, but my stepdaughter was killed in a car accident, my daughter was very close to her, as was I, so again I couldn’t do much for over a year as it impacted our everyday life. I went back again, ready to start training and then my puppy had a season. I was honest and as I have no family members that can come into the house to let my dog out, I explained my circumstances and have just gone back again. Becky told me that the manager has concerns about me because of my daughter’s health conditions and also as I’ve cancelled past training. I’m sorry but everyone has **** in their lives and Becky told me that she’d been off for three months …… but that’s ok apparently

Beware of the fake prophets. Especially in West/North Norfolk.

Awful company incompetent staff that do not get back to you. Training is mainly online. Advertise higher rates of pay than what are paid. Better companies on indeed to choose from.

I give this company a 1 as the care from the local carers was without fault. My concerns are that they are only interested in money. If your loved one is taken into hospital or care, they will charge you 14 days care, ie the carer will attend your home for another 14 days at full rate. Then they have a 30 cancellation fee, so in my case when my loved one went into hospital, I changed the frequency to 0 hours per day on 1. Expecting to pay the full rate for another 14 days, but NO, you cannot change so you get another 44 days at full rate, after an assertive chat they just did me for the 30 days, and then they tried to charge me unsocial hours rate, even though no body was turning up. Avoid this company, write to your MP, inform the care commission so this company gets closed down.