Home InsteadReviews of homeinstead.com

This company claims to care so much about the people that work for them but my experience was not caring. They misreported my earnings to the EDD, which gave me a fine. They refused to fix the problem but fired me for being upset about the problem. Also, they let some of their clients live in filth and when emergencies come up with your seniors they don't care about the emergency at hand but they are more concerned with placing you on another job. Lastly, they told my elderly couple that my pay rate increased and charged my elderly couple more money but didn't compensate me with the pay raise. Horrible company to work for.

Some of the aids are very good. But they leave you without an aid very often. Seems they have more patients than staff to cover. Office manager iisnt nice at all. They dont call a lot of times to tell you no one is coming. Very dissatisfied with this company in Kingsport Tn. Looking for a company more reliable with caring staff.

Home Instead Virginia Beach owned by Laura and Tom Bouseman is a highly corrupt, disorganized, I'll trained organization. Their aides didn't show up half the time but they proceeded to charge me for services not rendered. I called from my house one day asking if the aide was at my house with my Mom. They said "Oh yes, she got their at 7:30 and everything is fine". I told them I was standing in my kitchen , it's 10:30 and there's no side at my house. They said they would send an aide. I told them don't bother. I'm home and I already fed and changed my Mom. On another occasion, the aide left my Mom sitting in her own excrement the entire day. I reported this to the Commoneealth of Virginia Dept of health and the aide was asked what happened. She said my Mom never asked to be changed. My Mom had Alzheimers and was treated like a piece of garbage by Laura Bousman and her staff. The Commonwealth reprimanded Home Instead Virginia Beach. They are a bunch of low life scumbags who have no idea what they're doing.

Don’t work for them. They terminated my contract by accusing me of something I didnt do. I was accused of it one day then terminated the next. I worked for them for 15 months so had no rights. No right to appeal, nothing. I was also threatened with legal action because I went to a clients house to say goodbye and they found out. They don’t care about their clients or their carers.

I applied for the job in wellingborough owned by a couple and I got it. Well basically then i was told i also had to do some care. So I got trained for the care but not the field Supervisor role. I was then put in deep end to do both roles without induction. There was no scheduling it was a mess,hence some lateness.Then got sent to client that didn't want staff to use gloves while helping him with personal care as a new staff I didn't agree and I explained the health and safety issues but he complained and because they can't loose the client, they very mercilessly sucked me without investigations I cried like a baby it was that bad. If you want dipression apply. Management are all hypocrites don't trust there smiles. Worst company I have ever worked for.

I applied to work for home instead and was successful however as the training day got closer I started to receive phone calls from various members of the care team asking me to consider different caring roles than the one I had originally applied for... and also NOT trained in!! I’d paid my £50 for DBS batter the 3rd call I decided not to start the job... and reading reviews I’m glad I didn’t. However it’s 5 weeks later and still no DBS certificate and the sweet lady in HR assured me it can take weeks... well not according to gov website. So my next step will be a solicitors letter. Sheffield homestead

This review has been done using my husbands email address!!! After working for this company for a short period I parted company with them due the way they treated their staff and poor care of their (clients). After leaving i kept in touch and visited a lovely lady who I’d visited whilst working for Home Instead, with the consent and approval of her family, even doing various chores for her which Homeatead had failed to do on their visits, I never asked for or accepted any payment for doing this, I purely did it as a friend, Homestead have been in contact with their Client and my self dictating that I’m not aloud to visit her.... and they claim to be a “CARE” company.... They claim this was in my contract, which I never had!!!!

I do not know anyone that likes or would tolerate a parade of strangers through their home but evidently that's the way Home Instead, does business. In the last 8 months, we have had 5 different people come and go from this company. What does it take to find one person that will do the job of just sitting, watching, and occasionally helping. The job is easy and indoors! They started out just fine for the first couple of months but then a different person every other day started showing up.