Rose
Fraudulent or Terrible Customer Service
I never received a shipping confirmation email, nor tracking number, nor the product I ordered. They charged my card a different amount than the invoice stated (less, for some reason). My first email asking for assistance got a response that amounted to "we'll look into this and get back to you" and my next email got no response at all. It's been over three weeks. I finally got an email from them today that the items I ordered are on back order and my purchase has been refunded. I assume they finally got around to dealing with my order because I filed a complaint against their charge to my credit card with VISA yesterday. Or, possibly, they are just a fraudulent scam website. Thankfully I didn't desperately need the items I ordered from them, and could do without. I imagine that's not the case for everyone ordering from a health care shop.


