Home GnomeReviews of homegnome.com

Scheduled a mow. Weeks went by with no mow. Constant rescheduling. No answers. Had to mow it myself or get an HOA fine. Get someone local.

This company has texted me at least 10 times in the course of the past two hours. Charlie keeps texting that they are sorry to see me go? I never used them. Then a text states I’ll hear from their office? How many times to I need to reject their services!

Homegnome has been the most frustrating experience. Anytime there is a problem, having a third party, i.e.homegnome, makes the experience nightmarish. We booked lawn care. The first 2 visits were good, but the last visit was a disaster ... guoges in the grass, scalped grass, areas missed by the lawn mover, areas not trimmed/edged, grass clippings left in yard. Total disappointment. I also do not like that a different company is sent every time so there is no consistency. We really liked the first vendor and asked for him again, but there was no response. Once a vendor does the work, you can't contact that vendor. I wanted to give a tip to that vendor. No way to do that. Anytime you have a third party involved, it makes it so much more difficult to communicate or resolve problems.

Not at all happy with the service I received. Firstly, I was impressed with the app, very user friendly so I thought I would try it. Since I’m a first time customer I received a discount on my first lawn mowing service. Which was GREAT!! However, once the “Pro” reached out through the app, I had a couple questions . They never responded and they did a horrible job. They left cut up leaves all over the front and back yard and did not completely clean/blow off the grass clippings in front of the of my door. Then I look at the invoice on the app and was charged for the full service, the discount that was applied cancelled out bc they charged me the full price bc of the height of the grass. Also tried canceling any future services but the app will not allow me to cancel bc of a 3 cut minimum clause. I’m so pissed right now. Even though the clause says you’re not in a contract, you’re still forced to get the other two mows bf they will allow you to cancel. What kind of trickery is this. So now I’m forced to stick with this company until this non-contract runs out. Note to self “never use this app again”.