HomeglowReviews of homeglow.com

This company is scam they send you crappy cleaners who literally threaten you to pay them extra, sending you private invoices by text messages. their subscription is fraudulent and they attempt to overcharge you without knowing

My housekeeper, Melia is almost 5 hours late & won't answer phone calls. She's been texting saying that she woke up late, then was waiting on a sitter, then she left then house & supposedly on her way, but still not here. I'll be trying to get a refund. I do believe this is a scam company. Homeaglow has no phone number & hasn't responded to my email reporting the no-show. I will contact my credit card company directly. PS. She just canceled on me after waiting 4 hrs. 50 minutes!

HOMEAGLOW is a scam company. They will say you can try them for $20. Then will proceed to try to charge you $300 for six months of service even when the initial service wasn't good at all. Do not use them.

They offer a introductory offer a trick you into a membership Plus processing fee for 6 months even if you chose not to use their cleaning services again. they hound you with emails and text messages and charge your credit even if you cancel their service.

I signed up for the $19.99 special with a 6 month subscription. When my cleaner showed up for the first cleaning, they wouldn't pay her. She did a great job so I paid her out of my own pocket. I tried to get in touch with them to cancel my subscription, but that's impossible Not only did they not pay the cleaner, they charged me the $20 bucks then charged me $50 for the first month then charged me again in December! November was only supposed to be $19.99!!! You can't talk to anyone. All they give you is an email they don't respond too and if you do call the number attached to the charge on your bank, you get a busy signal or no one answers. I finally put a stop payment on my bank and filed a fraudulant charge. The bank wouldn't refund the first $50, but they did the 2nd charge and put a hold on Homeglow so they can't keep charging me. DO NOT TRUST THIS COMPANY!!!!! I ended up hiring the cleaner directly since she was having a hard time getting Homeglow to pay her for cleanings.

I purchased a coupon for 3 hours of cleaning off of Facebook on one of their ads. The person showed up on time but with an extra person and they did the work at 3 hours and the work itself was fine. The problem was this I should have only been charged the $20 in change for 3 hours worth of work is an introductory offer. By the time it was said and done they had charged me four different times. They had charged me for the coupon, then they charged me $53.04 for what I have no idea. Then they charged me $56 and change because they claimed I booked for 5 hours when I only booked for three. Then they charged me $8.11 to process the credit card I used. Apparently their credit card processor was through stripe so basically what should have been about a $20 purchase for an introductory offer turned out to be almost $140. Needless to say I'm fighting most of through my credit card company but although the work is good the company that is doing this is a total rip off! these charges