HomeglowReviews of homeglow.com

Beware of Homeaglow and Bubly Cleaning’s deceptive business practices. Their promotional voucher is a trap—what appears to be a simple discount quietly locks you into a 6-month subscription and charges a cancellation fee, even if you cancel after just one cleaning. I’m someone who reads the fine print, and even I was misled. The cleaning itself was fine, but the surrounding business model is built on misleading tactics. This is not a service built on transparency or customer trust—it's a subscription trap in disguise. Proceed with extreme caution.

I took advantage of the initial $20 offer ,and did not schedule another cleaning. To my surprise they charge me $53.00 for the next three months. Had my bank stop charge on one of them and then they charged me again… This all happened when I wanted to cancel, but they offered to suspend membership, which I thought would be ok. I prepaid the first cleaning at that was the only cleaning I scheduled. They never came again but charged me a total of $159 for nothing

BEWARE SAME LISTING UNDER HOMEAGLOW Rating: ★☆☆☆☆ (would give negative stars if Trustpilot let me) I grabbed what looked like a sweet “intro cleaning voucher” from Home Glow. Nowhere in the pitch was it made crystal clear that redeeming that voucher auto-enrolled me in a six-month membership. Surprise! Cancel early and you get smacked with a chunky termination fee big enough to make you wish you’d just cleaned your own damn baseboards. If this was disclosed, it was buried deeper than my motivation on laundry day. The Part That Really Grinds My Mop: When I went to cancel (because life, schedules, expectations… you know, being human), I was told I was locked in unless I forked over that fee. This wasn’t a “hey, your discount comes with X minimum service commitment” conversation up front. It was a “gotcha—now pay us to get out” after the fact. That’s not customer care; that’s subscription ambush. About Those Glowing Reviews… Read a few and tell me they don’t sound like marketing interns doing copy/paste sprints. Maybe some folks are perfectly happy—I’m not saying no one had a good clean—but I can’t be the only person blindsided by the membership trap. If you had a similar experience, please speak up so regular customers don’t walk into this broom closet blind. Red-Flag Rundown: • Voucher quietly = contract. • Early cancel = large fee. • Disclosure? Not in plain English where a normal, busy adult would see it. • Customer support tone = “It was in the terms you didn’t read.” Cool. Then lead with it. Pro Tips Before You Book: 1. Ask in writing: “Does this promo enroll me in a recurring membership? What’s the minimum term? What’s the early termination fee?” 2. Screenshot everything. 3. Pay with a card you’re willing to dispute if terms weren’t clearly disclosed. 4. Set a calendar reminder before any renewal window—because these companies bank on you forgetting. Bottom Line: If you want a one-off or flexible cleaning service, confirm—twice—that you’re not signing a half-year contract just to redeem a discount code. I came for a clean kitchen; I left with a billing lesson. Hard pass. Buyer beware.

I used their service once and they keep charging me every month. I did not sign up for their reoccurring services and specifically ordr one time service.

Looking at hundreds of reviews about Homeaglow, more than half of the reviews were given only a "one" star. Reading the reviews shows a familiar pattern of dishonesty by the company. In my own situation, I contracted with Homeaglow without knowledge of their reviews nor of numerous lawsuits pending against the company. The company said they would send a cleaner to my house who would bring a broom, a vacuum, and other cleaning materials. The person showed up without a vacuum or a broom but did have minor hand cloth supplies. When I asked why there was no vacuum or mop, I was told that some cleaners do not bring any. However, the contract with Homeaglow clearly states that a cleaner will bring a vacuum and other cleaning items when they come to clean your house. The cleaner was supposed to stay at my house for four hours. However, the cleaner left after three hours and forty minutes. The cleaner did not clean either of two bathrooms in my house, did not do any dusting nor cleaning of windows. The cleaner reluctantly mopped my kitchen floor with my mop. I notified the company of the failure of their cleaner to do an adequate cleaning job as I agreed when I contracted with the company. Following my complaint, I agreed to pay for the first billing even though the job was terrible. I rejected the second billing (that was in advance for a future cleaning. I rejected the future billing because I have no intention of using the company again considering the terrible service that I got on the first cleaning. Homeaglow has several law suits filed against it. Reading the basis of the lawsuits, I predict that Homeaglow will not win the suits. Bottom line? Do not be foolish like me in failing to read the countless negative reviews about this company. Stay away because the countless reviews (more than 50% of reviews) are one star and the reviews are strongly negative about the company.

Purchased and paid for 4 hours, cleaner came and did a very good job. I gave him a tip. Company asked me for a card number for extras, I mistakenly did it then get hit with a membership fee of 49.00 and will not cancel membership that I did not ask for or agree to. Thieves, scammers DO NOT USE THEM!!! No one will speak with you and get their standard BS “I understand” email. Somebody needs to go to jail for deception.

Absolute scammers. Even after cancelling, they were able to somehow charge me on my new credit card!!!!! I have emailed them many times about cancellation!!!!

The first time, a young man came by and did a tremendous job. We talked on the phone several times in the next week. We agreed the next time he would come would be May 8th. Over the course of the last week, I received several messages that they would come out on Apr 24th. Try as I might, I could get NO answers. He showed up this morning. I told him I was getting ready to leave so could not receive him until May 8. I just now checked my credit card and I was charged some $79. I want that credited back immediately and reschedule me for the 8th of May. Please show me that indeed, this is NOT a rip off company,