Matty S.
Item was never received
Item was never received and the tracking info they sent showed that the item was never picked up. Had to dispute the charge with my credit card company. They finally issued a refund after I disputed the charge.

Founded in 2021, we create personalized print-on-demand products designed to help customers express their style, attitude, and unspoken words.Our main products are 2D printed items with realistic 3D-style visual effects — not physical 3D products, but dimensional-looking printed designs.A brand of ARROW GROUP LLC. Registered in Delaware, United States File No. 5341731.
Homacus (homacus.com) has 807 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Showing 323 reviews with 1 star · Clear filters
Matty S.
Item was never received and the tracking info they sent showed that the item was never picked up. Had to dispute the charge with my credit card company. They finally issued a refund after I disputed the charge.
Jacob F.
It’s been almost two months and I still haven’t received my ornament or updated tracking
Response from HomacusNov 5, 2024
Hello, I'm Annie from Homacus Store. We checked and found that due to delivery exception/address problem , it has been returned to the local post office. You may pick up the item at the Post Office indicated on the notice. View Tracking URL here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=4204321092612903269821100120971232 Here is the shipping address you filled in when placed this order: Jacob Funkhouser West 12th Avenue Columbus OH 43210 United States Please contact local post office hotline as soon as possible to verify the correct shipping address / find out where the package is so that you can pick it up. If you don't contact local post office in 3 days to verify this, they might cancel the shipment for this order. 1-800-ASK-USPS® (1-800-275-8777) Please provide this Tracking ID: 4204321092612903269821100120971232 We'd love hearing the result of the call from you soon so that we could assist you further with this case!
Misty C.
I haven’t received my ornament or even the updated tracking info that Homacus said they would send. It’s been 25+ days. Where is it Homacus????
Response from HomacusNov 4, 2024
Thank you for contacting us. We need your help. Please send us your ID order or billing mail to our mail: [email protected]. We'll check and update the status of order