HomacusReviews of homacus.com

My personalized ornament went to an old address that automatically filled despite me entering it in manually. When I inquired about reshipping I was informed the company had not made an error and they would reship the ornament for an additional cost. I was so excited to get this ornament to give as a gift to a new family member only to be disappointed with the customer service and no have the gift to give.

Never received my order. Order was placed on November 27th, today is December 29th. Will be contacting my credit card company to dispute payment.

Never got it. Emailed support and never heard back. Ordered 11/30 and is now 12/29. Emailed 12/18. Be warned

I never received my order.

Wrong everything it’s they didn’t even look at my instructions

One of the absolute worst buying experiences I’ve ever had. Firstly, it was meant to be a Christmas gift. I ordered it with plenty of time for it to get here. What arrived? A fireman ornament I never ordered. Absolutely ridiculous. Then, support had the AUDACITY to make me proved they scammed me, once I provided proof they then said they’d send out what I ordered. Now it is December 26th, a day after Christmas and the last update I have on my correct order is processing began Dec. 13th. Since then? Not a peep. This place is either a scam or has some of the worst customer service ever. And since doubling back and getting ZERO response on my order they’re audacious enough to send me some fake email asking about my support request from “the CEO” LMAOOOOO. JOKE of a brand.

Very cheap plastic and just a sticker on 1 side. Highly over priced this 50 dollar key chain cost less than a dollar to make.

I have not received my order.