Holistapet Reviews | Read Customer Reviews of holistapet.com

HolistapetReviews of holistapet.com

4.43,836 reviews
Pet Stores
6430 Sunset Blvd, Suite 1205, Los Angeles, California

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Holistapet

About Holistapet

At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.We’re so confident that your pet will benefit from our products that we offer a 30 day

Holistapet (holistapet.com) has 3,836 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: holistapet.com
Website: holistapet.com
Category: Pet Stores
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Holistapet reviews

Showing 348 reviews with 1 star · Clear filters

Nicole
Dec 27, 2019
Will never buy from them again
The customer service is very poor. I ordered for my dog with cancer and have been waiting over a week my product. When i called them to ask why my shipping address was changed, they told me that there was nothing they could do and it was my responsibility to call around to post offices. They didn't offer to send another bottle or to try to take care of the issue. All they care about is getting their money. I will never buy from them again.
Response from HolistapetDec 27, 2019
We are very sorry that your order was sent to the wrong post office! It seems that your address was changed automatically by our shipping software without our knowledge, again, very sorry for this inconvenience! The reason we did not send out a new bottle is because it would take much longer for that one to reach you than the original bottle you ordered and we know that you needed to get it right away. We have called the post office that we referred you to and have rerouted your package to the correct address. You should receive it very soon. Please keep in mind that our free shipping is 3-5 business days and shipping times have been delayed due to the holidays. I hope that we are able to help your dog with their cancer symptoms and that you both have a lovely holiday!!
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Linda D.
Dec 13, 2019
Worst customer service ever
I am a volunteer for a dog rescue, and foster seniors. We had a recent storm, and 1 of my seniors showed anxiety. I thought to try their product. I placed my order, and used a 30% coupon they were offering. I told another volunteer about the website.She called me the following morning informing me there was a BOGO offer. I emailed the company inquiring if I could pay the difference and get the BOGO offer. My offer had not yet shipped. It had not even been 24 hours. They refused. I emailed them again with my disappointment, and then they replied I could purchase the BOGO offer and return my first order at my expense. Once again, I am a volunteer, and now they want me to pay for return postage instead of simply charging my CC for the difference like I requested. Shame on you HolistaPet.
Response from HolistapetDec 13, 2019
Hi Linda, we are so sorry that we were not able to complete your request. Your order had already processed and was at the staging dock ready for pick up so this is the reason we were unable to pull your order and edit/change to add an item for BOGO. I am happy to hear you were able to use our 35% of sale. I hope you understand the reason we were unable to complete your request. As stated before in emails and phone call, I will accept the BOGO offer for the treats. Thank you for your volunteering and helping the senior kitties. -Regina Customer Service Manager 818-330-3968
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Dave W.
Dec 5, 2019
RIPOFF
RIPOFF! Bought the holistapet cbd salmon cat treats for over $32 with shipping. Cats won't go anywhere near the "treats". I can get the $25 back after I again pay shipping to get the treats back to them. Mind you, my cats are food hounds. They gobble treats-especially seafood and salmon ones.
Response from HolistapetDec 13, 2019
Hello Dave, so sorry to hear your cats do not like the cat treats. Cats can be extremely picky. Not all of our customers cats or dogs like the treats, which is why we have a 100% satisfaction policy. I attempted to look your order up to contact you regarding a refund but I am unable to locate your account with your last name. Can you please contact our company and ask for me, Regina. I am the Customer Service Supervisor and will handle. Thank you and look forward to hearing from you. 818-330-3968
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PD
Feb 8, 2019
Did not work at all
Did not work at all, the cat treats clearly do not contain any CBD oil in them. This company is a scam. DO NOT BUY.
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