Chris W.
Ordered around December 4th
Ordered around December 4th, it's currently the 18th and I still haven't even received the product yet.

At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.We’re so confident that your pet will benefit from our products that we offer a 30 day
Holistapet (holistapet.com) has 3,836 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Chris W.
Ordered around December 4th, it's currently the 18th and I still haven't even received the product yet.
jill S.
I ordered this at least a week and a half ago and it hasn’t shown up so not sure how i’m supposed to write a review.
Coopus
Ordered late November. Still haven’t received it
Response from HolistapetDec 16, 2020
Hello Coopus. I know that the rest of this year seems like a blur but you did make this order on December 1. So that would be very early December. Even though we do try to be up to date with any info we can get from them, the USPS does have the final say when an oder will be delivered. We have also made arrangements to get your issue rectified. We sent you a n order update and look forward to your reply. ~Holistapet Family
Customer
I’m still waiting for my order!!! It has been weeks!! I contacted your company but I’ve gotten o response!
Response from HolistapetDec 17, 2020
Hello and we did offer to send you another order. My colleague replied to your email on Sunday at 10am so we are puzzled why you say we have not replied??? I suggest you check your SPAM folder but we did reply asking for your permission to send another order. Please let us know by replying to the email ticket reply from the one you submitted. Thanks for your diligence. ~Holistapet Family
TIM T.
THERE WAS NO POSTAGE/SHIPPING PAID, I HAD TO PAY SHIPPING AT POST OFFICE! WHAT'S THE REASON?
Response from HolistapetDec 30, 2020
Hello Tim and we are sorry that this happened. We are looking into the issues with the scales and wanted to call you but you left us no number. As we want to make sure we pay for the postage, we ask that you call us for assistance. Our number is 818 330 3968. Thanks and we hope to hear from you soon. ~Holistapet Family
Yoshihiro N.
I am still waiting for product.🙁
thomas J.
Again they make me frustrated no purchase info or tracking info on purchase.I just hate this place.
Response from HolistapetDec 11, 2020
Hello TJ, We are sorry that you feel that way. Please keep in mind that you placed this particular order during the black Friday weekend and the tracking number from the USPS shows this order being delivered to your doorstep 2 days ago on the 8th. We hope that you had a chance to reach out to the USPS if they notified you of the delivery. Please let us know how you liked it. ~Holistapet Family
Michelle B.
We purchased the 'bundle and save' which included both treats and tincture for cats. Unfortunately, neither of our cats liked the smell and wouldn't even try tasting them. We tried offering day and night for four days and still no interest. I'm bummed - I was hopeful they'd like the product.
Response from HolistapetDec 10, 2020
Hello Michelle and we are sorry that your Kitty was reluctant to try the products! We do have a great refund policy and encourage you to reach out to us to exchange the items for something they may like! We are here from 6am-6pm Mon-Fri and on Weekends from 6am-2pm PST. We will also reach out to you to see what we can do to help you out Michelle! Sincerely, ~Holistapet Family