Holistapet Reviews | Read Customer Reviews of holistapet.com

HolistapetReviews of holistapet.com

4.43,836 reviews
Pet Stores
6430 Sunset Blvd, Suite 1205, Los Angeles, California

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Holistapet

About Holistapet

At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.We’re so confident that your pet will benefit from our products that we offer a 30 day

Holistapet (holistapet.com) has 3,836 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: holistapet.com
Website: holistapet.com
Category: Pet Stores
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Holistapet reviews

Showing 115 reviews with 2 stars · Clear filters

cjp
Aug 19, 2020
Your website is NOT user friendly.
Your website is NOT user friendly.
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Kathi B.
Aug 18, 2020
Love the product it really helps with…
Love the product it really helps with my cat's allergies and overall mobility. I placed an order 3 weeks ago but, whoever took the order never processed it correctly and I was never notified so, my cat is suffering now going on 4 weeks! This issue was never resolved so, I was forced to order new products and spend more money that I really don't have but, my cat is like my kids and I would never let any of them suffer! I would have rated it one star because of the experience but, the product works so it got two stars instead.
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Kim M.
Aug 10, 2020
The product was ordered on July 31
The product was ordered on July 31, 2020. Email received on August 1, 2020 notifying me that product shipped on August 1, 2020 with delivery date scheduled for August 5, 2020. On August 8, 2020, email received that delivery would be late. It is now August 10, 2020 and product is not delivered and no tracking infoRmation is available. My cat is now out of CBD and no information on delivery is available. Not acceptable! Ordered another product from another company, within 20 miles of your company, on August 6, 2020 and it was delivered today, August 10, 2020. That product was also shipped via the same carrier (standard shipping).
Response from HolistapetAug 17, 2020
Hello Kim and so sorry that our facility is next door to the largest USPS sorting facility in the Nation, I also think we are 20 miles closer than that other company but it's 2020! The year nothing goes as expected! We are happy that you got your CBD and look forward to when the things get back to normal. Stay safe and keep vigilant because if Zombies were to be next, that would not surprise us! ~Holistapet Family
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Diana P.
Aug 6, 2020
They have some issues to resolve to keep my business
Shipping is quite slow but I guess that’s the new normal. They seam to take several days to “get the package out the door” to the post office. The package arrived in tact, however once I opened the CBD oil from its sealed bubble wrap, I was Immediately covered in oil! The cap was loose and the seal broken. Not impressed. Then I tried, or attempted to try, the CBD Catnip spray. The spray mechanism would not work. I tried cleaning it but it just was not going to work. I will say, the customer service is good. I contacted about the opened bottle of CBD Oil and they said they were sending a new one out “expedited”. No tracking available yet.... Then I notified them about the sprayer not working and they said they were sending out new sprayers. No tracking available yet on these either. So they get 2 stars because customer service was responsive. However, these issues have me questioning this company and think I may need to look elsewhere for CBD products for my cat.
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Jeffrey F.
Aug 2, 2020
Shipping sucks
Shipping sucks! Oh, you would say “ due to COVID-19, deliveries may take longer than expected”. You took my monies in an instant. Shouldn’t take this long unless it’s coming from China. I stand by this review. They offer free shipping and then use COVID as an excuse for shipping delays. Haven’t had this problem from other vendors. Oh, and they off nothing as an inconvenience.
Response from HolistapetAug 2, 2020
Hello Jeffrey, so sorry for the delay! We do see here your order was placed on July 27th . Your order did ship and leave our facility the next day, July 28th, with USPS Free First Class shipping. According to your tracking it should be delivered tomorrow, August 3rd. We do hope it delivers on that date! Please give us a call if you have any other concerns or questions. You can reach us by phone Monday-Friday 6am-6pm PST and Saturday-Sunday 6am-2pm PST at 818-330-3968. ~Holistapet Family
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Julie L.
Jul 29, 2020
I ordered your product and 9 days later…
I ordered your product and 9 days later it has not been delivered! My dog really needs it. I will need to cancel order and by oil from local pet store.
Response from HolistapetJul 30, 2020
Hello Julie, We are so sorry that the shortage of manpower has caused your order to take a slight detour... OK, not slight as we tracked your order and our colleagues at the post office sent your order to Anchorage Alaska... but according to their site, it left Alaska on the 28th and is supposed to arrive at your residence late today. Please know that we are in the office from 6am-6pm Daily and on weekends until 2pm. We are sorry that you let us know about this so late as we could have rectified this much sooner. I hope you get your order sooner rather than later. ~Holistapet Family
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TCR
Jul 16, 2020
Still waiting for my order
Still waiting for my order. Too long to ship
Response from HolistapetJul 21, 2020
Hello TCR, so sorry for the delay! I do see here your order was placed on the 7th then shipped on the 8th. So sorry that the USPS did not deliver your order in a timely manner. They have been overwhelmed and understaffed. This is one of the reasons we are looking into new shipping companies. Please give us a call if you have any questions or concerns. You can reach us by phone Monday-Friday 6am-6pm PST and Saturday- Sunday 6am-2pm PST at 818-330-3968. ~Holistapet Family
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Chelsea L.
Jul 15, 2020
Lost my first package then sent a new…
Lost my first package then sent a new one with only half of the order included.
Response from HolistapetJul 21, 2020
Hello Chelsea, so sorry to hear that the USPS lost your package! We have been looking into new shipping companies because we do want our customers to receive their package in a timely manner. As for the new order, we would love to fix that for you. We will be reaching out soon! Please do not hesitate to give us a call if you have any other questions or concerns. You can reach us by phone Monday-Friday 6am-6pm PST and Saturday- Sunday 6am-2pm PST at 818-330-3968. ~Holistapet Family
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