HolidayKeepersReviews of holidaykeepers.com

Amazing property and beautiful quiet location. Host and owner both are sweet and very helpful

Amazing customer service and made this booking super easy, highly recommend this company.

The house has great natural lightening and is large but I would never stay again. Im not sure if we stayed at a house that has been neglected compared to the upkeep of your other homes but this one does not amount to the ratings you have as a company. For the amount of money you pay per night, it's not worth it. When we book a house, we always look for a hot tub, when we arrived and started checking stuff out we noticed the hot tub isn't working. I reach out about it and I'm given a number to call. The woman on the phone states it hasn't been working. So why weren't we notified of this? A hot tub is a selling point. This is false advertisement. She then proceeds to say since we didn't stay the full night (it's almost 7pm) we could leave and find a new place. There were 16 of us! Talk about poor hospitality. On top of it throughout the whole house, there are 5 wash clothes. If you put in your message that there are clean towels and linens, there should be enough for every guest. Prior to arrival you asked how many people would be staying so that's what you should plan for. I then make a comment that that's what they do in hotels and the reply is this isn't a hotel and not everyone uses wash clothes. This is a joke right? I asked what type of coffee machine is at the house and on arrival that wasn't even right! A screen to the window is broke. The oven is broke and I'm told you'll fix it after our stay. How about sending someone now so we can use it to cook food?! The pictures do not match. The beds are not the same. The furnishings are not what is in the house. Another sign of false advertisement. We had to do some adjustments to accommodate people because some of the rooms have switched up to what beds are in there and it's not stated on the website that changes have been made. Since the beds are changed, we had to use the pull out couches. Since the couches turn into beds, you'd assume linens come for them since linens are provided but no. They did not. And let me tell you, the upstairs pull out couch is disgusting with staining. How can you be a proper renter if you cannot keep your information up to date? After booking is when I realized it is a company that runs this house so I know next time to always stick to private renters because they are more accommodating, understanding and there for the guests. This is the most money we have to put out for a house and received the worse treatment. Everytime I reached out about different things, I never was told how they could make it up to us. NOW looking back at the site, they've updated their pictures AFTER my complaint trying to get my money back acting like everything was in order.

This is the worst travel experience I’ve ever had. The house was dirty, filled with loose dirt, nails, cockroaches (!), and stained sheets/mattresses. It was not suitable for any visitors, and matched none of the listing’s photos in reality. When I called to inform Holiday Keepers that it was unacceptable, they berated me and cursed at me. These people are swindlers without a local presence. Don’t trust them! They’re trying to skirt around Air BnB by offering discounts if you book on their site - don’t do it! Horrendous. 0/10 rating.

I forgot my wallet at a house in the pocconos and i had a really positive experience getting it back, the person i spoke with over text was very nice and agreed to mail my wallet to me. overall, had a great time at the house and the owner is really nice!

We rented the house on deppners Road for a family get together. This place is amazing. Big spacious a warm pool jacuzzi pool table and more. The staff is fabulous and will go the extra mile to make your stay feel like home. We really enjoyed and will definitely stay here again. Amazing company to work with. Thanks guys!

Their lake front house in Lake Harmony is 👌🏻 Enjoyed our stay and the host was welcoming! Offered us a complimentary wine bottle. A perfect place for a romantic getaway!☺️

I was trying to book through airbnb, but the host told me to book through this website, and we booked here with discounted prices than airbnb. The farmhouse was a huge property and our family thoroughly enjoyed our stay!!