steven D.
Bought a bomber jacket on…
Bought a bomber jacket on hokagestore.com. I ordered a thick instead of thin jacket. It took me a month and a half to get the merch. A week after purchasing I haven't recieved a tracking number. I had to contact them and they gave me a tracking number. For 5 days the tracking number had no status. I contacted them again they told me due to free shipping there is no tracking. Eventually recieved the bomber jacket and I can tell you the material is cheap the naruto logo on the back wears off it's like a cheap sticker. You can buy the bomber jacket yourself off of amazon for $30 and get the logo imprinted yourself at the mall for maybe $20.
Response from Hokage StoreSep 18, 2018
Hello! Thank you for the review! We are really sorry for the caused inconvenience! According to our Shipping and Delivery Policy (https://hokagestore.com/shipping-delivery/) sometimes due to free shipping tracking is not available. We guarantee our customers a refund or a reshipment if they do not receive the product within the guaranteed time (45 business days not including 2-5 day processing). Also, if you don't enjoy the quality of the product you've received, we can issue you a partial refund. Just contact us on [email protected].



