Hobby Recreation Products Reviews | Read Customer Reviews of hobbyrecreationproducts.com

Hobby Recreation ProductsReviews of hobbyrecreationproducts.com

4.4274 reviews
Hobbies
2034 s 3850 w, Salt Lake City, Utah

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Hobby Recreation Products

About Hobby Recreation Products

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more.HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve.Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.

Hobby Recreation Products (hobbyrecreationproducts.com) has 274 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hobbyrecreationproducts.com
Website: hobbyrecreationproducts.com
Category: Hobbies
Location: Salt Lake City, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hobby Recreation Products reviews

Showing 19 reviews with 1 star · Clear filters

john
Oct 23, 2015
Poor q
Painted a grill piece . Black backer , chromed it , cleared it. Let it dry between coats. The black bleed through
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Leo
Jul 29, 2015
Sad set of circumatances
Never received product but card was charged. No tracking info.
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Eric
May 6, 2015
disappointing! no tracking info! these guys suck!
This company charged me over $9.00 in shipping, for an item, that would cost less than a dollar, for USPS first class package. And, then sent it USPS parcel select. Now I have to wait 3- 4 weeks, and may never receive it! When a USPS small flat rate box would have gotten here in 3-4 days, and cost $5.30, still making them money, and I wouldn't have to file a claim, nor missed my fly in!
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david
Jan 17, 2015
very bad
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.
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Saralynn
Oct 21, 2014
False advertising!
The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.
Response from Hobby Recreation ProductsOct 21, 2014
There was a window of 7-8 hours where the Video Game Trade-In promo was still live after the new Oktoberfest promotion began. These promotions were not meant to run concurrently, so this incident was an unfortunate coincidence. We would like to extend an additional 10% discount on top of the highly aggressive Oktoberfest pricing to them for the inconvenience.
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Guadalupe
May 20, 2014
no good product
The purchased I made was no good paid alot. I haven't even used the product its been at a rc shop whers they fix cars and trucks I still gota pay to fix my colossus truck after I pd like 500$
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Olivia H.
Nov 12, 2012
quantity of items listed on website were not actually available.... SO i will not be placing orders with you again.
Not reliable. Will not use or recommend to anyone else/
Response from Hobby Recreation ProductsNov 13, 2012
As the saying goes, "You never get a second chance to make a first impression". We had a problem with our inventory management software, and it showed we had plenty of stock in an item we had no stock on. We understand this was a poor shopping experience, and understand your frustration. On positive note, the payment was refunded promptly, we offered to backorder the items and we contacted the customer very quickly.
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James R.
Oct 23, 2012
Not good customer service faulty information about inventory
Called and asked if a body was in stock the guy said they had two in stock so I went online and ordered both of them got the confirmation through my email saw the purchase debited from my account and a week later no package called and guy said they didn't have any in stock and that the order was cancelled without me being notified and I had to ask for my refund
Response from Hobby Recreation ProductsOct 24, 2012
Hi James, Sorry for the very poor experience. After looking into this, I found out our physical inventory was actually different than what was in our system. So it showed we had stock, but in reality when we went to pick the bodies from the warehouse they were not there. I know this was a very bad experience for you, but I wanted to offer an explanation. We did refund your money... and we'd like to win your business back. I understand you're frustration, but as you can see from our other reviews, we offer excellent service. Please call or email us for a special coupon code for a discount on your next purchase.
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