Hobby Models is your best one-stop source for great deals on plastic model tanks, aircraft, ships, military miniatures, dioramas, tools, books and paints
Hobby Models (hobbymodels.com) has 15 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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dan P.
The prices looked too good to be true, and they were. Tried to buy some kits but my Mastercard was declined. I called Mastercard and they said there were too many disputes with this vendor and would no longer work with them. I've never heard of that happening before now. Best to avoid them. SCAM
Tinky W.
Wish I could give a ZERO! Emails go unanswered, messages are routed through a VoIP server and go unanswered. Massive scam, they make it seem they have inventory, but they don’t. Stay away from this company.
Mj
It took 4 months to get a response and a very tardy credit Card return which didn't matterhorn, I called the CC and stopped payment. He actually started ANOTHER model website and is continuing with the scam. There are several scam internet companies they are running and the best identifiers are the websites themselves....... they all look the same, they all are in the same state and NONE of them have a valid email or phone number (although a couple of them had an answering service) . If you get someone on the phone just ask them where they are......they will NOT tell you. It just screams FRAUD.
Chris
Don't waste your effort buying fom this place. Most of the bad reviews are probably true. I made 2 orders. Credit card delclined both times. No communication fom Hobby Models as to why. I thought at first it was a error on my part. Now I think visa revolked their ability sell due to complaints. Suspect merchant. Maybe was a legit place at one time. I don't think so now. Stay away. I will.
William
Shorted me a small item. When I contacted (5 times) said he was too busy to look into it. Would not send item or credit my card. Disreputable
Tony
Wouldn’t let me give them a zero. Stay away from them. A lot of other reputable dealers online. They are not. No communication. As someone said, they just take your $$. Wish I would have read these reviews before I purchased.
Rick P.
They are nothing but a bunch of scammers!!! Do not order anything from them. They take your money and you don't get what you order. They have a nice, slick looking website- but it's nothing but a scam. I even filed a complaint with the BBB, which pretty much got me absolutely nowhere. Have been waiting over 4 months for something that's "in stock"! They refuse to issue refunds- just store credit, which they don't do either!!!
Scott G.
Same experience as everyone else...they advertise stock for impossible to find items, lure you into ordering, and then never ship. Emails go unanswered. This is a TOTAL scam! Check out their extensive Better Business Bureau File. Their responses show true contempt for their customers and business ethics.
