Hobby WingReviews of hobby-wing.com

I ordered a arris 250 and Fatshark set for 599.00 and only received the drone. I looked at the shipping order and it said that I was supposed to receive 1 box which I did with only the drone in it, no goggles. I emailed them about the situation and they sent me a email saying that they are on vacation for the next 3 days. Today I got the drone as scheduled but I don’t know if the goggles are shipped separate. I’ll wait a day or 2 to see if they were shipped separate but on the tracking it said only 1 box. I don’t know if they are playing me out of my money or what but as of now I’m extremely unhappy because I paid them in full plus 57.00 for faster shipping and I only received the drone.

I have tekno EB48. Power by hobbywing xr8 and matching motor. Purchased in Sept and put on the track Nov 9 2017. RAN the car til January 23 and the esc (xr8plus) quit working. Tired to get a hold hobbywing for warrenty, no Answer just message saying send us and email and we will get Back to you in 7 to 10 days. Can't believe that this is there service response. They did get back to me with an option of sending it in for full warranty or an 89$ exchange there warranty stated that if you had crashed, used braking and other thing that happens if you are going to use your car as it should be there would be no coverage. I took the exchange program just to get back on the track but very upset. They send me the exchange unit but replaced my xr8 PLUS with an xr8sct which is a smaller unit. Called them again and no answer just an recording, send us an email. Asked the company I purchased it form for help, they did what they could, but all warranty has to go through the hobbywing.They sent a email and still no response. We have quite a few members at our Park here that run tekno car. I'm the only one ranning hobbywing, most of the guys run Tekin and have good luck. I DO NOT recommend hobbywing for the serious racer.

Ordered two drones, fpv goggles, transmitter, and extra blades. First they didnt have the mini i wanted. Talked in to a cheaper yet available one. Recieve email that all products have been shipped dhl. Two days later i recieve full refund along with multiple emails asking for the money back immediately. Pay pal can take four days to refund. Same day i receive refund i also get a small box from dhl after they tried to return it to china. Only props. Now im worried they were scaming as they continued to email for the money they then supplied me with a brand new ups tracking number. The stress was horrible. They gave me a 5% off cupon. I woild have prefered a free mini drone or a battery. It didnt feel adequate to the situation. (I did gove back the money out of good faith)

I bought an FPV goggles at the begining of july and when received they didnt work. I was asking for the return address for one month, and after several excuses they gave it to me. I returned back the order on 19th August and today, 18th november, I am still waiting for refound. I have wrote them several times but got no answer. Shameful

I have orderer spare parts for my Hubsan H107 multiple times from Hobby Wing. And i can only say that they are by far the cheapest i have found. The orders are delivered in a resonable timespan (considering the shipping cost), and the packages are securely packaged. I just make the orders small enough that the Danish tax service doesn't care (under 80DKK).

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