HMNWatchWe craft wearable art that captures the very soul of automotive excellence.
HMNWatch (hmnwatch.com) has 142 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 34 reviews with 1 star · Clear filters
Thilo L.
Erst war der Rabatt nicht zusammen mit dem geschenkten 2. Armband möglich. Dann war das 2. Armband nicht in der Sendung. Dann habe ich mitgeteilt, dass ich das 2. Armband nicht mehr möchte, sondern stattdessen den Rabatt. Dann wurde mir einfach doch das 2. Armband geschickt und folglich mein Wunsch komplett ignoriert. Die Uhr ist ja ganz nett, aber der Service...
Tracy M.
The first time I wore it the hour hand fell off.
Ahmed Al K.
Ordered 2 watches on 1st of September 2025 (Order #22635). By 8th of the same month, I received an email saying that my package was sent back to the seller. Communicated with them regarding this issue, and they said my address was wrong "somehow" (the address that I have been shipping to for years with no issue). On 16th of September, they said the watches are shipped again. Today is 5th of October, the last update on the shipping site is "Delivered to local carrier", which was on 20th of September. I haven't received anything, and despite the numerous email, I'm not getting any reply. Scam company. Avoid at all costs.
bernhard S.
Die Uhr an sich ist echt super, mein Sohn hat absolute Freude damit. Leider ist nach 3 Monaten ein Schrauben abgegangen - das Problem ist jetzt der Support: es meldet sich keiner auf mein Mail.....sehr schade!
Ginger M.
I was trying to return a watch that my grandson wanted for his birthday. I have contacted them numerous times and have not received any any response back I am very frustrated. I did not even notice something. This item was coming from out of the country and it took too long it was way beyond his birthday. This watch is just too big for him and I need this refund in order to buy him another gift that I owe him for his birthday. Obviously, this company is should not be rated well because their customer service is terrible!!!!
TAJINDER SINGH S.
Don’t buy from this company you will never receive your watch the company is totally fraud. Customer service will never answer. Totally fraudulent.
Response from HMNWatchJul 23, 2025
Hi TAJINDER SINGH SEHDEV, We’re very sorry to read your review and we take comments like this extremely seriously. We’ve checked our records but we’re unable to match your review with any order from our store. Every genuine order from HMNWatch is processed and shipped with full tracking, and our support team responds to all inquiries at [email protected]. If you have a valid order with us, please contact us directly at [email protected] with your order number so we can investigate and resolve this immediately. We want to assure you and other customers that HMNWatch is a legitimate brand and we work hard every day to deliver the watches our customers expect. We hope you’ll reach out so we can help.
Ángel A.
Compré un reloj en HMNWatch el 5 de diciembre de 2024, y llegó defectuoso. Siguiendo su propia política de reembolso de 30 días, les contacté el 13 de diciembre para solicitar el reembolso, pero han ignorado mis correos repetidamente o solo ofrecen un reemplazo, algo que NO quiero ni acepto. La razón por la que no quiero un reemplazo es porque la calidad de los relojes es bastante mala y no quiero arriesgarme a recibir otro producto igual de defectuoso. Lo único que pido es que respeten su política de devolución y me devuelvan mi dinero, pero claramente están ignorando a los clientes y esperando que pase el plazo para desentenderse del problema. Su servicio de atención al cliente es pésimo, no ofrecen soluciones reales y se niegan a asumir responsabilidad cuando su producto tiene defectos. Si estás pensando en comprar aquí, no lo hagas. No se hacen responsables si el producto llega en mal estado, no cumplen con sus garantías y solo te darán excusas. Una empresa poco seria y nada confiable. Evita comprar en HMNWatch si no quieres perder tu dinero.
B B.
I have had an extremely disappointing experience with HMN Watch. I placed an order on October 9th, 2023, but never received my package. Despite countless attempts to contact customer support, I have been ignored for months. As of January 2025, I still have not received my refund, and the lack of communication from their side is unacceptable. This level of customer service is completely unprofessional. It should not take over three months to resolve an issue or even acknowledge a refund request. I would not recommend this company to anyone.
