H MartReviews of hmart.com

Sesame seeds 4lb beg with live Maggetts and bugs!!!!! I have been shopping at Long Island City, Queens NY since last two years and spending lot of money with their high price. Recently, I bought Sesame seeds 4lb beg for about $25. when I checked at home it has so many Maggetts and bugs (live). When I took it back, a lady on customer service was very rude and didn't return my money since I didn't have receipt. This was extremely unprofessional dealing with customer. This was purchase at this place!!!!

How in the world do they stay in business? They racially profiled people who aren't Asian and don’t care. Needless to say I’ll never set foot in their stores ever again. Rude customer service and rude security but they’re meant for each other they go hand in hand. Two peas in a pod. Don’t bother clicking the box to send it to them they don’t care. Their lack of customer service is pathetic I hope they go out of business. Everywhere both Canada, usa and anywhere else they exist. Hell you don’t deserve one start but the website doesn’t allow zero stars so you only got it out of protest! Bottom line they don’t give a CRAP!

Shipping took a week, okay, ordered 8 and 4 of 2 items, was refunded for 1 of the 8 and order was showing 7, okay, then recharged for the refunded and order showed 8 again, okay, received delivery today of only 7 for 1 of the items and should have received 8, I won’t even bother calling them, my first time and the very last time! Good job, keep up the bad work! Will use Weee from now on.

No refund was available. I purchased a mixer last week and used it once. However, the function was poor. So, I wanted to get a refund. However, the person told me that if I used it, I could not return it. When I asked whether we could know the function without using it, the person could not answer. Las time, I had one more similar experience for foods. When I just got home, I found that the food had fungus. Because of the smell, I could not keep it. However, I took the picture that automatically showed the date that I took the picture. Even though the receipt and the picture showed the same day. However, the person said that I might put it outside for a while, which was not true. So, it looks like that H Mart may have no refund policy.

If only there was a H Mart location in the Golden Horseshoe or Niagara region to do grocery shopping. It takes 1 hr & 30 minutes by GO Transit (bus & train) to reach a H Mart location in Toronto.

hi everyone do not buy any electric, rice cookers. Coffe maker , don’t accept return. last Monday I buy rice cooker, I use to cook but rice not cook nice I want to return. I use one day. any company when u buy , if the product not good give full refund. But HMart not worse place too buy any electronics . I never shopping any more many other Korean supermarket. Customers devices. Worse. verrryyy poor.

I placed an online order for six packages of ramen from H Mart. Shipping was 15 dollars for the six packages. They sent me an email the day they shipped off the order. As it turns out, Four of the items were out of stock so they sent me two and still charged me the 15.00 shipping. So, the cost of the two items I did get cost twice as much. I emailed them a couple times and got NO response. They are a rip off. Do not use H Mart. They do not care !

Customer Service for their website is Non Existent. I've been trying to make a purchase for over 2 weeks now. Customer service on social media and email inquiries never get back on payment options. The website auto chat says they accept paypal but they do not give you the paypal option when checking out. I just want to know if they got rid of paypal. There are no clear answers. But i feel its a bait and switch if they dont clarify it soon.